Report: IPTV Back Office Systems: Quarterly Technology & Content Report

1 Executive Summary

2 Current IP TV Market Environment

2.1 North American IP TV Back Office Strategies
- 2.1.1 Large U.S. Incumbents
- 2.1.2 Large U.S. Independent and Canadian Incumbents
- 2.1.3 Small U.S. Independent Incumbents
2.2 European and Asian IP TV Back Office Strategies

3 IP TV Middleware Software

3.1 Transaction Reporting and Reporting
3.2 Back Office Functionality
3.3 Interfaces to Back Office Systems

4 Content Management Software

4.1 Content Ingress
4.2 Asset Management
4.3 Content Distribution
4.4 Content Marketing and Promotion

5 Service Fulfillment and Service Assurance

5.1 Service Fulfillment
5.2 Device Management
5.3 The Home Network
5.4 Video Quality Management
5.5 Service Assurance

6 Billing and Customer Care

6.1 Self Service
6.2 Billing and Billing Mediation
6.3 Customer Care

7 Service Provider Back Office Strategies

7.1 Minimalist IP TV Back Office Strategy
7.2 Transformational IP TV Back Office Strategy

8 Opportunities, Risks, and Recommendations

8.1 Opportunities
8.2 Risks
8.3 Recommendations

9 Appendices

9.1 Service Providers
- 9.1.1 Manitoba Telecom Services
9.2 IP TV Middleware
- 9.2.1 Kasenna
- 9.2.2 Microsoft
- 9.2.3 SeaChange International
- 9.2.4 Siemens/Myrio
9.3 Content Management
- 9.3.1 Cauldron Solutions
- 9.3.2 IMAKE Software and Services
- 9.3.3 Tandberg Television
- 9.3.4 TVN Entertainment
9.4 Service Fulfillment and Service Assurance
- 9.4.1 Agilent
- 9.4.2 Bridge Technologies
- 9.4.3 IneoQuest
- 9.4.4 MetaSolv
- 9.4.5 Miranda Technologies
- 9.4.6 Motive
- 9.4.7 Operax
- 9.4.8 Psytechnics
- 9.4.9 Spirent
- 9.4.10 Telcordia
- 9.4.11 v.1 Labs
9.5 Billing and Customer Care
- 9.5.1 Amdocs
- 9.5.2 ETI Software, Inc.
9.6 System Integrators
- 9.6.1 Alcatel
- 9.6.2 IB

List of Figures

Fig 1-1: LivingRoom System Architecture
Fig 9-2: SeaChanges Software Architecture
Fig 9-3: Cauldron Solutions Product Architecture
Fig 9-4: AMS System Architecture
Fig 9-5: OpenStream System Architecture
Fig 9-6: Trends in On Demand Content
Fig 9-7: Adoniss System Architecture
Fig 9-8: Bridge Technologies Probe Insertion Points
Fig 9-9: Amdocs System Architecture
Fig 9-10: Alcatels IP TV/Triple Back Office System Architecture

List of Tables

Table 2-1: Significant Incumbent IP TV Deployments and Trials
Table 9-1: Table 4: IPTV OSS suppliers
Table 9-2: Service Provider Profiles
Table 9-3: Manitoba Telecoms Fiscal 2004 Financial Results
Table 9-4: Manitoba Telecoms IP TV Back Office Products and Services
Table 9-5: IP TV Middleware Profiles
Table 9-6: Kasennas IP TV Back Office Products and Services
Table 9-7: Microsofts Fiscal 2004 Financial Results
Table 9-8: Microsofts IP TV Back Office Products and Services
Table 9-9: Microsofts IP TV Customers
Table 9-10: Microsofts TV Technology Partners
Table 9-11: SeaChanges Fiscal 2004 Financial Results
Table 9-12: SeaChanges IP TV Back Office Products and Services
Table 9-13: SeaChanges IP TV Back Office Deployments
Table 9-14: Siemens Fiscal 2004 Financial Results
Table 9-15: Siemens IP TV Back Office Products and Services
Table 9-16: Siemens IP TV Back Office Deployments
Table 9-17: Siemens IP TV Back Office Technology Partners
Table 9-18: IP TV Content Management Software Company Profiles
Table 9-19: Cauldron Solutions IP TV Back Office Products and Services
Table 9-20: Cauldron Solutions IP TV Back Office Technology Partners
Table 9-21: IMAKEs IP TV Back Office Products and Services
Table 9-22: IMAKEs IP TV Back Office Technology Partners
Table 9-23: Tandberg Televisions Fiscal 2004 Financial Results
Table 9-24: Tandberg Televisions IP TV Back Office Products and Services
Table 9-25: Tandberg Televisions IP TV Back Office Deployments
Table 9-26: Tandberg Televisions IP TV Back Office Technology Partners
Table 9-27: TVN Entertainments IP TV Back Office Products and Services
Table 9-28: TVN Entertainments IP TV Back Office Deployments
Table 9-29: Service Fulfillment and Service Assurance Software Company Profiles
Table 9-30: Agilents Fiscal 2004 Financial Results
Table 9-31: Agilents IP TV Back Office Products and Services
Table 9-32: Agilents IP TV Back Office Deployments
Table 9-33: Agilents IP TV Back Office Technology Partners
Table 9-34: Bridge Technologies IP TV Back Office Products and Services
Table 9-35: Bridge Technologies IP TV Back Office Deployments
Table 9-36: Bridge Technologies IP TV Back Office Technology Partners
Table 9-37: IneoQuests IP TV Back Office Products and Services
Table 9-38: IneoQuests IP TV Back Office Deployments
Table 9-39: IneoQuests IP TV Back Office Technology Partners
Table 9-40: MetaSolvs Fiscal 2004 Financial Results
Table 9-41: MetaSolvs IP TV Back Office Products and Services
Table 9-42: MetaSolvs IP TV Back Office Deployments
Table 9-43: MetaSolvs IP TV Back Office Technology Partners 90
Table 9-44: Miranda Technologies IP TV Back Office Products and Services
Table 9-45: Motives Fiscal 2004 Financial Results
Table 9-46: Motives IP TV Back Office Products and Services
Table 9-47: Motives IP TV Back Office Deployments
Table 9-48: Motives IP TV Back Office Technology Partners
Table 9-49: Operaxs IP TV Back Office Products and Services
Table 9-50: Psytechnics IP TV Back Office Products and Services
Table 9-51: Psytechnics IP TV Back Office Technology Partners
Table 9-52: Spirents Fiscal 2004 Financial Results
Table 9-53: Spirents IP TV Back Office Products and Services
Table 9-54: Spirents IP TV Back Office Technology Partners
Table 9-55: Telcordias Fiscal 2004 Financial Results
Table 9-56: Telcordias IP TV Back Office Technology Partners
Table 9-57: v.1 Labs IP TV Back Office Products and Services
Table 9-58: v.1 Labs IP TV Back Office Technology Partners
Table 9-59: IP TV Billing and Customer Care Software Company Profiles
Table 9-60: Amdocs Fiscal 2004 Financial Results
Table 9-61: Amdocs IP TV Back Office Products and Services
Table 9-62: Amdocs IP TV Back Office Deployments
Table 9-63: ETI Softwares IP TV Back Office Products and Services
Table 9-64: ETI Softwares IP TV Back Office Deployments
Table 9-65: ETI Softwares IP TV Back Office Technology Partners
Table 9-66: IP TV System Integrator Profiles
Table 9-67: Alcatels Fiscal 2004 Financial Results
Table 9-68: Alcatels IP TV Back Office Products and Services
Table 9-69: Alcatels Five Most Recent IP TV Back Office Deployments
Table 9-70: Alcatels IP TV Back Office Technology Partners
Table 9-71: IBMs Fiscal 2004 Financial Results
Table 9-72: IBMs IP TV Back Office Products and Services
Table 9-73: IBMs IP TV Back Office Deployments
Table 9-74: IBMs IP TV Back Office Technology Partners

IPTV Back Office Systems: Quarterly Technology & Content Report - July 2005

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