Table of Contents
- Issues in the Market
- Definitions
- Market in Brief
- Media raising awareness
- A resilient UK consumer
- The establishment of the FSA
- Who are concerned?
- Compensation culture is driving greater transparency
- Internal Market Environment
- Key Points
- Rise in consumer complaints
- Media driving consumer empowerment
- Figure 1: Adults aged 15+ who have satellite, cable or digital TV
channels at home, 2002-06
- Figure 2: Adults aged 15+ who have a broadband connection at home,
2003-06
- Consolidating industry
- Broader Market Environment
- Key Points
- Food choices
- Do you get what you pay for?
- Figure 3: Agreement with selected lifestyle statements, 2002-06
- Moving beyond nutritional quality
- Figure 4: Agreement with selected lifestyle statements, 2002-06
- Demographic changes
- Key Points
- Older and wiser?
- Figure 5: Changes in the UK demographic profile, by age, 2002-07 and
2007-12
- Food issues
- AB socio-economic status growing
- Figure 6: Changes in socio-economic status, 2002-07 and 2007-12
- Food Incidents Size -- The Extent
- Key Points
- Reporting food incidents
- But is it an accurate picture?
- The type of incidents
- Figure 7: Food incident, by category, 2006
- The FSA' s response
- Figure 8: Alert classifications, 2000-07
- Figure 9: Alert clasifications, 2000-04
- Allergens -- a different procedure
- Food Incidents
- Key Points
- Avian Flu
- Christmas 2007
- Market effect
- BSE
- Foot-and-mouth
- Salmonella (Cadbury' s)
- Sudan 1
- Industry Structure
- Key Points
- Protecting the consumer
- Health Protection Agency (HPA)
- The costs of product withdrawal
- The sting in the tail
- The Consumer 1 -- Food Incidents and Safety
- Key Points
- Seeking reassurance in the wrong places?
- Figure 10: Have you stopped buying/eating a food product, June-July 2007
- Figure 11: Propensity to avoid a food after a food incident, by gender,
socio-economic group, media usage and presence of children, June-July 2007
- One in ten won' t do it again
- Figure 12: Approximately how long was it before you bought/ate it again,
June-July 2007
- Communication is crucial
- Consumer food safety confidence is quite high...
- Figure 13: Confidence rating of UK food safety, June-July 2007
- ...and belief remains strong despite food incident history
- Figure 14: Confidence in UK food saftey, by whether or not they have
stopped eating or buying a food product because of a food incident (col %),
June-July 2007
- The Consumer 2 -- Winning Confidence -- Food Safety Measures
- Key Points
- Figure 15: Measures that would give more confidence in food safety,
June-July 2007
- Honesty -- evolving corporate values?
- The rejection of big business is media-fuelled...
- Gender tactics
- Figure 16: Measures that would give more confidence in food safety, by
gender, June-July 2007
- Kids affect parental concerns
- Improving hygiene lies with individuals
- Figure 17: Measures that should be undertaken to improve food saftey, by
levels of confidence in UK food safety (col %), June-July 2007
- Greater media exposure drives more consumers' scepticism
- Appendix
- Abbreviations
- Internal market environment
- Figure 19: Adults aged 15+ who have satellite, cable or digital TV
channels at home, 2002-06
- Figure 20: Adults aged 15+ who have satellite, cable or digital TV
channels at home, by gender, age, socio-economic group, marital status,
lifestage, presence of children, Mintel' s Special Groups, working status,
tenure, region, ACORN category, media usage, household size and car usage,
2006
- Figure 21: Adults aged 15+ who have a broadband connection at home,
2003-06
- Figure 22: Adults aged 15+ who have a broadband connection at home, by
gender, age, socio-economic group, marital status, lifestage, presence of
children, Mintel' s Special Groups, working status, tenure, region, ACORN
category, media usage, household size and car usage, 2006
- Consumer -- TGI -- Scientific versus lifestyle health
- Figure 23: Agreement with selected lifestyle statements, by gender, age,
socio-economic group, marital status, lifestage, presence of children,
Mintel' s Special Groups, working status, tenure, region, ACORN category,
media usage, household size and car usage, 2006
- Figure 24: Agreement with selected lifestyle statements, by gender, age,
socio-economic group, marital status, lifestage, presence of children,
Mintel' s Special Groups, working status, tenure, region, ACORN category,
media usage, household size and car usage, 2006
- Figure 25: Agreement with selected lifestyle statements, by gender, age,
socio-economic group, marital status, lifestage, presence of children,
Mintel' s Special Groups, working status, tenure, region, ACORN category,
media usage, household size and car usage, 2006
- Figure 26: Agreement with selected lifestyle statements, by gender, age,
socio-economic group, marital status, lifestage, presence of children,
Mintel' s Special Groups, working status, tenure, region, ACORN category,
media usage, household size and car usage, 2006
- Figure 27: Agreement with selected lifestyle statements, by gender, age,
socio-economic group, marital status, lifestage, presence of children,
Mintel' s Special Groups, working status, tenure, region, ACORN category,
media usage, household size and car usage, 2006
- The Consumer -- Food incidents and safety
- Stopped eating
- Figure 28: Have you stopped buying/eating a food product after a food
incident, by gender, age, region, socio-economic group, daily and Sunday
newspaper readership, household income, presence of children, Internet
usage, supermarket usage and TV reception, June -July 2007
- Figure 29: length of time taken to return to eating a product, June-July
2007
- Figure 30: length of time taken to return to eating a product, by
gender, age, region, socio-economic group, daily and Sunday newspaper
readership, household income, presence of children, Internet usage,
supermarket usage and TV reception, June-July 2007
- Confidence in food safety
- Figure 31: Confidence rating of UK food safety, 2007
- Figure 32: Confidence rating of UK food safety, by gender, age, region,
socio-economic group, daily and Sunday newspaper readership, household
income, presence of children, Internet usage, supermarket usage and TV
reception, 2007
- Figure 33: measures to give more confidenece in food safety, by gender,
age, region, socio-economic group, daily and Sunday newspaper readership,
household income, presence of children, Internet usage, supermarket usage
and TV reception, June-July 2007
- Figure 34: Measures that would have given more confidence in food
safety, by gender, age, region, socio-economic group, daily and Sunday
newspaper readership, household income, presence of children, Internet
usage, supermarket usage and TV reception, June-July 2007
- Figure 35: Number of different measure that would give more confidence
in food safety, by gender, age, region, socio-economic group, newspaper
readership, household income, presence of children, commercial TV viewing,
supermarket usage and TV reception, (row %), June-July 2007
- Figure 36: Number of different measures that would give more confidence
in food safety, by confidence rating in UK food safety (col %), June-July
2007
- Figure 37: Number of different measures that would give more confidence
in food safety, by types of measures that would add confidence in UK food
safety (col %), June-July 2007
- The Consumer -- Identifying consumer typologies
- Figure 38: Food incidents typologies, by gender, age, region,
socio-economic group, newspaper readership, household income, presence of
children, commercial TV viewing, supermarket usage and TV reception (row %),
June-July 2007
- Figure 39: Food incidents typologies, by types of products typically
bought whilst shopping (col %), June-July 2007
- Figure 40: Food incidents typologies, by behaviour regarding shopping
for premium foods (col %), June-July 2007
- Figure 41: Food incidents typologies, by behaviour regarding shopping
for economy/budget foods (col %), June-July 2007
- Figure 42: Food incidents typologies, by how often consumers buy
different kinds of premium foods (col %), June-July 2007
- Figure 43: Food incidents typologies, by attitudes towards grocery
shopping (col %), June-July 2007
- Figure 44: Food incidents typologies, by confidence rating in a food
incident (col %), June-July 2007
- Figure 45: Food incidents typologies, by food avoidance in a food
incident (col %), June-July 2007
- Figure 46: Food incidents typologies, by approximate length of food
avoidance in a food incident (col %), June-July 2007
- Cluster components
- Figure 47: Food incidents typologies, by attitudes towards food
incidents, June-July 2007 (col %)
- Figure 48: Food incidents typologies, by types and number of types of
measures that would add confidence in a food incident, June-July 2007 (col %)
|
Related Report
|