Electrical Retailing - Europe - May 2008

Table of Contents

• Market in Brief
• The future
• Spending on electricals
• Electricals specialists
• Consumer behaviour
• Leading retailers
• Report Scope
• Technical notes
• Definitions
• Financial definitions
• Currencies
• Country codes
  • Figure 1: Country codes
• VAT
  • Figure 2: Europe: Standard VAT rates, 2007
• European Summary
• European market size
  • Figure 3: Europe: Estimated electricals market size by country, 2006-07
• Electricals specialists' sales
  • Figure 4: Europe: Estimated electricals retailers' sales, 2006-07
• Europe -- Retail Competitor Analysis
• Leading retailers
  • Figure 5: Europe: Top 20 leading electricals retailers, 2007
• Consolidation?
• Best Buy and The Carphone Warehouse
• Media Saturn
• Kesa
• European market shares
  • Figure 6: Europe: Leading electricals retailers market shares, 2007
• Growth of online
• Comparison sites
• Review sites
• Increasing the inventory
• Multi-channel?
• The beginning of the end for the electricals specialist?
• Falling prices
• Store closures
• The future
• Electricals specialists
• Hypermarkets
• Online
• Europe -- Background Data
• Overview
• The big 5 economies
• Wealthiest and poorest markets
  • Figure 7: Europe: GDP, consumer spending and retail sales per capita by country, 2007
• Fastest growing markets
  • Figure 8: Europe: Fastest growing economies, GDP (current prices) growth, 2003-07
  • Figure 9: Europe: Fastest growing retail markets, 2003-07
• Summary tables
• Population
  • Figure 10: Europe: Population by country, 2002-06
• GDP
  • Figure 11: Europe: GDP by country, 2003-07
• Consumer expenditure
  • Figure 12: Europe: Total consumer expenditure (current prices), 2003-07
• Inflation
  • Figure 13: Europe: Inflation by country, 2003-07
• All retail sales
  • Figure 14: Europe: Retail sales by country, 2003-07
• Austria
• Market in Brief
• Sector Size and Forecast
  • Figure 15: Austria: Specialist electricals retailers' sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Media Markt continues to dominate
• ...with Cosmos trailing second and now in private equity hands
• Competitive market leads to casualties
• New entrant from Czech Republic keeps the focus on price
• Varying degrees of e-commerce development
  • Figure 16: Austria: Leading electricals specialists, 2007
• Market shares
  • Figure 17: Austria: Leading electricals specialists' market shares, 2007
• Channels of distribution
• Belgium
• Market in Brief
• Sector Size and Forecast
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Krëfel the most important domestic player
• The rise of Media-Saturn
• Other international players
• Figure 18: Belgium: Leading electricals specialists, 2007
• Market share
  • Figure 19: Belgium: Leading retailers share of electrical specialists sales, 2007
• Outlet data
  • Figure 20: Belgium: Electricals retail enterprises, 2001-05
• Channels of distribution
• Czech Republic
• Market in Brief
• Sector Size and Forecast
• Key points
• Household goods retailers' sales
  • Figure 21: Czech Republic: Household goods retailers sales, 2003-12
• Electrical retailers sales estimates
• Retailer Competitor Analysis
• Key points
• Recent trends and developments
• Foreign investment
• Buying groups
• Media Saturn
• Leading retailers
• Electro World
• Datart
• Figure 22: Czech Republic: Leading electricals retailers, 2007
• Market shares
• Figure 23: Czech Republic: Electricals retailers share of electrical specialists sales, 2007
• Channels of distribution
• Denmark
• Market in Brief
• Sector Size and Forecast
• Key points
• Future
• Figure 24: Denmark: Retail sales, 2003-12
• Past
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• The big get bigger
• The small get fitter
• Online landscape changing
• Consolidation in mobile phones
  • Figure 25: Denmark: Leading electricals retailers, 2007
• Market share
  • Figure 26: Denmark: Leading retailers share of electrical specialists sales, 2007
• Enterprise data
  • Figure 27: Denmark: Number of electricals retail enterprises, 2001-05
• Channels of distribution
• Finland
• Market in Brief
• Sector Size and Forecast
• Key points
• Outlook
  • Figure 28: Finland: Retail sales, 2003-12
• Recent trends
• Retail Competitor Analysis
• Key points
• Recent trends and developments
  • Figure 29: Finland: Leading electricals retailers, 2007
• Market share
  • Figure 30: Finland: Leading retailers share of electrical specialists sales, 2007
• Outlet and enterprise data
  • Figure 31: Finland: Number of electricals retail enterprises, 2002-06
  • Figure 32: Finland: Number of electricals retail outlets, 2002-06
• Channels of distribution
• France
• Market in Brief
• Short-term pain = long-term gain?
• High-tech at low prices
• Smaller players' future under threat
• Non-specialists heavily involved
• Broader market environment
• Positive factors
• Negative factors
• Population
  • Figure 33: France: Population trends 2003-08
  • Figure 34: France: Population, by age group, 2004-08
• A generally disappointing performance...
  • Figure 35: France: GDP, 1996-2006
• Inflation
  • Figure 36: France: Consumer price inflation, 2002-07
• The Market in Context
• Steady spending growth
  • Figure 37: France: Consumer spending on selected categories, 2002-06
• Competition driving down white goods' prices...
  • Figure 38: France: Consumer prices change on white goods, 1998-2007
• ...but it is even more apparent for brown and grey goods
  • Figure 39: France: Consumer prices change on brown and grey goods, 1998-2007
• Loi Chatel
• Channels of distribution
• Sector Size and Forecast
• Future
• Past
• Economic forecast
• Retail sales
  • Figure 40: France: Retail sales, 2003-12 Figure 41: France: Electricals retail sales as percentage of all retail sales, 2003-12
• Enterprise and outlet data
  • Figure 42: France: Electricals specialists, outlet data, 2003-07
  • Figure 43: France: Electricals specialists, outlet numbers by size, 2005-07
• The Consumer
• Where people shop
• Key findings
  • Figure 44: France: Retailers where electrical products purchased in last 12 months, November 2007
• Who buys where
  • Figure 45: France: Market positioning of retailers where electrical products purchased in the last 12 months by age and income, November 2007
• Detailed view of Consumer Demographics:
• Retail Competitor Analysis
• Key findings
• Leading players
  • Figure 46: France: Leading electricals players, 2007
• Appendix
  • Figure 47: France: Detailed demographics of electrical shoppers by retailer, November 2007
• Germany
• Market in Brief
• The future -- improving consumer outlook
• Electricals market -- held back by price competition
• Specialists' sales buoyed by new openings
• Consumer preferences
• Broader Market Environment
• Key findings
• Positive factors
• Negative factors
• Population
  • Figure 48: Germany: Population trends, 2002-06
  • Figure 49: Germany: Population, by age group, 2002, 2006 and 2010
• Consumers remain reluctant to spend
  • Figure 50: Germany: Gross domestic product, 1996-2007
• Inflation in check
• Figure 51: Germany: Consumer prices, 1999-2007
• The Market in Context
• Key findings
• Subdued consumer spending
  • Figure 52: Germany: Household consumer expenditure, 1999-2007
• Mixed spending trends
  • Figure 53: Germany: Consumer spending on selected categories, 2003-07
• Deep deflation hurts the brown/grey goods market...
  • Figure 54: Germany: Consumer spending growth brown/grey goods, 2003-07
• ...but is much less damaging in white goods
  • Figure 55: Germany: Consumer spending growth white goods, 2003-07
• Channels of distribution
• Sector Size and Forecast
• Key findings
• Future
• Past
• Economic outlook
• Retail sales forecasts
  • Figure 56: Germany: Electrical specialists' sales, 2003-12
• Outlet and enterprise data
  • Figure 57: Germany: Number of retail enterprises, 1999, 2000, 2002 and 2005 Figure 58: Germany: Number of retail outlets, 1999, 2000, and 2005
• The Consumer
• Where people shop
• Key findings
  • Figure 59: Germany: Retailers where electrical products purchased in last 12 months, November 2007
• Who buys where
  • Figure 60: Germany: Market positioning of retailers where electrical products purchased in the last 12 months, by income and age, November 2007
• Detailed consumer demographics
• Key findings
• Store-based specialists
  • Figure 61: Germany: Detailed demographics of electrical shoppers, by specialist retailer, November 2007
• Online and non-specialists
  • Figure 62: Germany: Detailed demographics of electrical shoppers, by online and non-specialist retailer, November 2007
• Retail Competitor Analysis
• Key findings
• Leading specialists
• Casualities in Media-Saturn' s wake
• ProMarkt emerges as a winner
• Buying groups also make some progress
• Figure 63: Germany: Leading electrical specialists, 2007
• Market shares
  • Figure 64: Germany: Electrical specialists' market shares, 2006 and 2007
• Greece
• Market in Brief
• Sector Size and Forecast
  • Figure 65: Greece: Retail sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Germanos no longer top
• Kotsovolos emerges as number one
• Radio Korasidis takeover
• Media Markt in the ascent
• Going large
  • Figure 66: Greece: Leading electricals retailers, 2007
• Market share
  • Figure 67: Greece: Leading retailers share of electrical specialists sales, 2007
• Outlet data
  • Figure 68: Greece: Enterprise numbers for electricals specialists, 2001-05
• Channels of distribution
• Hungary
• Market in Brief
• Sector Size and Forecast
  • Figure 69: Hungary: All retail and household goods specialists' sales, 2003-12
  • Figure 70: Hungary: All retail and estimated electrical specialists' sales, 2003-07
• Retailer Competitor Analysis
• Key points
• Recent trends and developments
• Electrical multiples starting to dominate
• Buying groups
• Related specialists
• Casualties in a tough market
  • Figure 71: Hungary: Leading electricals and related specialists, 2006
• Market shares
  • Figure 72: Hungary: Leading retailers' estimated market shares, 2004 and 2006
• Enterprise and outlet data
  • Figure 73: Hungary: Retail enterprises and outlet numbers, and retail outlet numbers by sector, 2003 Figure 74: Hungary: Retail outlet numbers, by sector and size of chain, 2003
  • Figure 75: Hungary: Retail outlet numbers, by sector, 2002-06
• Channels of distribution
• Republic of Ireland
• Market in Brief
• Sector Size and Forecast
  • Figure 76: Republic of Ireland: Retail sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• DSG is the market leader
• Power City is the leading domestic chain
• DID Electrical expands further
  • Figure 77: Republic of Ireland: Leading electricals retailers, 2007
• Market share
  • Figure 78: Republic of Ireland: Leading retailers share of electrical specialists sales, 2007
• Outlet and enterprise data
  • Figure 79: Republic of Ireland: Retail enterprise numbers, 2001-05
• Channels of distribution
• Italy
• Market in Brief
• The future
• Market size and performance
• The competitive landscape
• Consumer research
• Broader Market Environment
• Positive factors
• Negative factors
• Population -- growing but greying
  • Figure 80: Italy: Population trends, 2002-06 Figure 81: Italy: Population by age, 2007
• Economy
• GDP -- a short-lived upswing
  • Figure 82: Italy, GDP, 1996-2007
• Consumer spending -- purse strings tightening again
  • Figure 83: Italy: Consumer spending, 1996-2007
• Inflation -- on the way up?
  • Figure 84: Italy: Consumer price inflation, 2000-07
• The Market in Context
• Key findings
• Price deflation hampers growth
  • Figure 85: Italy: Consumer price inflation on electricals products, 2003-07
• Electricals weak as spending lacklustre
  • Figure 86: Italy: Consumer expenditure on electricals, 2003-07
• Channels of distribution
• Sector Size and Forecast
• Key findings
• Future
• Past
• Economic outlook
• Retailers' prospects
  • Figure 87: Italy: Retail sales, 2003-12 Figure 88: Italy: Electricals retail as a share of all retail, 2003-12
• Recent trends in Italian electricals retail
• Enterprise and outlet data
  • Figure 89: Italy: Electricals retailers, enterprise numbers, 2001-05
• The Consumer
• Where people shop
• Key findings
• Media-Saturn in lead
  • Figure 90: Italy: Retailers where electrical products purchased in last 12 months, November 2007.
• Who buys where?
  • Figure 91: Italy: Market positioning of retailers where electrical products purchased in the last 12 months, by income and age, November 2007
• Detailed consumer demographics
  • Figure 92: Italy: Detailed demographics of electrical shoppers by specialist retailer, by gender, age and income, November 2007
• Retail Competitor Analysis
• Key findings
• Media-Saturn dominant
• Buying groups going strong
• DSGi still looking weak
• Leading players
  • Figure 93: Italy: Leading players in the electricals sector, 2007
• Market shares and evaluation
  • Figure 94: Italy: Leading electricals specialists' market shares, 2007
• Appendix
  • Figure 95: Italy: Store used for electricals shopping, by region, marital status, presence of children, size of household and employment status, November 2007
• The Netherlands
• Market in Brief
• Sector Size and Forecast
  • Figure 96: The Netherlands: Retail sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Media Markt becomes market leader
• Vendex completes exit
• Mixed fortunes for buying groups
• Retailers turn to the Internet
  • Figure 97: The Netherlands: Leading electircals retailers, 2007
• Market shares
  • Figure 98: The Netherlands: Leading retailers' share of electrical specialists sales, 2007
• Outlet data
  • Figure 99: The Netherlands: Electricals retailers, enterprise data, 2004-07
  • Figure 100: The Netherlands: Electricals outlet data, 2004-07
• Channels of distribution
• Norway
• Market in Brief
• Future
• Market size and performance
• The competitive landscape
• Sector Size and Forecast
• Key points
• Future
• Past
• Future
• Figure 101: Norway: Retail sales, 2003-12
• Past
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Buying groups still major players
• Niche operators make their mark
• Shake-ups in the photographic sector
  • Figure 102: Norway: Leading electricals retailers, 2007
• Market share
  • Figure 103: Norway: Leading retailers share of electrical specialists sales, 2007
• Outlet data
  • Figure 104: Norway: Specialist electricals retailers' outlet numbers, 2002-05
  • Figure 105: Norway: Specialist electricals retailers' enterprise numbers, 2002-05
• Channels of distribution
• Poland
• Market in Brief
• Sector Size and Forecast
  • Figure 106: Poland: Retail sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• The rise of Media Markt
• Other chains expanding
• Increasingly crowded telecoms market
• Other foreign players
• Development of e-commerce
  • Figure 107: Poland: Leading electricals retailers, 2007
• Market share
• Outlet data
  • Figure 108: Poland: Number of electrical goods outlets, 2002-06
• Channels of distribution
• Portugal
• Market in Brief
• Sector Size and Forecast
  • Figure 109: Portugal: Retail sales, 2003-12
• Retailer Competitor Analysis
• Key points
• Recent trends and developments
• Multiples starting to dominate
• Worten has a commanding lead -- but for how long?
• The French and Spanish tap into consumer electronics
• Media Markt aiming high
• Buying groups
  • Figure 110: Portugal: Leading electrical specialists, 2007
• Market shares
  • Figure 111: Portugal: Leading electrical specialists' market shares, 2004 and 2007
• Enterprise and outlet data
  • Figure 112: Portugal: Retail enterprises by type of retailer, 1999-2003
  • Figure 113: Portugal: Retail outlets by sector, 2004 and 2005
• Channels of distribution
• Spain
• Market in Brief
• The future -- a weakening picture
• Electricals market -- starting to slow
• Robust sector sales
• Sector structure and leading players
• Consumer preferences
• Broader Market Environment
• Key findings
• Positive factors
• Negative factors
• Growing population...
  • Figure 114: Spain: Population trends, 2003-07
• but ageing too...
  • Figure 115: Spain: Population projections, by age group, 2007 and 2015
• Household numbers growing
• Steady economic growth
  • Figure 116: Spain: Gross domestic product, 1996-2007
• Consumer prices
  • Figure 117: Spain: Consumer prices, 1999-2007
• The Market in Context
• Key findings
• Consumer spending buoyed by booming housing market
  • Figure 118: Spain: Household consumer expenditure, 1995-2007
• Electrical goods performed well
  • Figure 119: Spain: Consumer spending on selected categories of goods, 2002-06
• Deep deflation in brown and grey goods
  • Figure 120: Spain: Spending growth on audio-visual/photographic/information processing equipment, 2001-05 Figure 121: Spain: Consumer Price Index on select brown/grey goods categories, 2001-06
• Home appliance less exposed
  • Figure 122: Spain: Spending growth on household appliances, 2001-05
  • Figure 123: Spain: Consumer Price Index on select white goods categories, 2001-06
• Channels of distribution
• Sector Size and Forecast
• Key findings
• Future
• Past
• Future
• Economic and consumer spending outlook
• Retail sales forecasts
  • Figure 124: Spain: Retail sales, 2003-12
• Past
• Market drivers and trends
• Electrical specialists' performance
• Outlet numbers
  • Figure 125: Spain: Retailers of electricals goods*, outlet numbers by type, 2003-05
• The Consumer
• Where people shop
• Key findings
  • Figure 126: Spain: Retailers where electrical products purchased in last 12 months, November 2007
• Who buys where
  • Figure 127: Spain: Market positioning of retailers where electrical products purchased in the last 12 months, by income and age, November 2007
• Detailed consumer demographics
• Key findings
• Store-based specialists
  • Figure 128: Spain: Detailed demographics of electrical shoppers by specialist retailer, November 2007
• Online and non-specialists
  • Figure 129: Spain: Detailed demographics of electrical shoppers, by online and non-specialist retailers, November 2007
• Retailer Competitor Analysis
• Key findings
• Leading specialists
• Fragmented sector
• Competitive advantages
• Consolidation
  • Figure 130: Spain: Leading electricals specialists, 2006
• Market shares
  • Figure 131: Spain: Leading electrical specialists' market share, 2006
• Evaluation
  • Figure 132: Spain: Electrical specialists' evaluation, 2007
• Sweden
• Market in Brief
• Sector Size and Forecast
• Key points
• Future
• Retailer prospects
  • Figure 133: Sweden: Retail sales, 2003-12
• Recent trends
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Two new major players
• Buying groups take tighter control
• Image revamps as competition heats up
• Consolidation
  • Figure 134: Sweden: Leading electricals retailers, 2007
• Market share
  • Figure 135: Sweden: Leading retailers share of electrical specialists sales, 2007
• Outlet and enterprise data
  • Figure 136: Sweden: Specialist electricals retailers' enterprise numbers, 2003-07
  • Figure 137: Sweden: Specialist electricals retailers' outlet numbers, 2001-05
• Channels of distribution
• Switzerland
• Market in Brief
• Sector Size and Forecast
  • Figure 138: Switzerland: Retail sales, 2003-12
• Retail Competitor Analysis
• Key points
• Recent trends and developments
• Acquisition of Fust puts Coop on top
• Media-Markt continues expansion
• M-Electronics goes online
• Consolidation among telecoms specialists
  • Figure 139: Switzerland: Leading electricals retailers, 2007
• Market share
  • Figure 140: Switzerland: Leading retailers share of electrical specialists sales, 2007
• United Kingdom
• Issues in the Market
• Main themes
• Definitions
• Abbreviations
• Insights and Opportunities
• Market in Brief
• Deflationary markets and shortening product lifecycles
• Portable technology driving growth
• Increasing broadband speeds and penetration
• Retail sector forecast
• Impact of the Internet on the high street
• Online growth fuelled by comparison shopping
• Fast Forward Trends
• Trend 1: Third Place
• What' s it about?
• What does it mean?
• What next?
• Trend 2: Shopping Comes alive
• What' s it about?
• What does it mean?
• What next?
• Strengths and Weaknesses
• Strengths
• Weaknesses
• Who' s Innovating?
• Richer Sounds uses podcasts
• There' s no such thing as free parking
• Comet launches 28-day home trial
• Dixons to become the new Amazon
• Free stuff impacting electrical retailers
• Internal Market Environment
• Key points:
• Price deflation
  • Figure 141: UK: Consumer price inflation, 1998-2007
• Discounting-driven replacements and upgrades
  • Figure 142: Electricals specialists retail sales yr-on-yr % change, 2006-07
• The eBay effect
• Growth in online
• Green issues
• Development of services
• Broader Market Environment
• Key points
• Crisis? What crisis?
  • Figure 143: UK: ONS and BRC: Total retail sales year-on-year growth, May 2007-March 2008
• Broadband growth driving interest in new technology
  • Figure 144: UK: Broadband penetration, 2003-08
• The advantages of broadband
• Supermarkets' ongoing non-food expansion
  • Figure 145: UK: Non-foods in grocery retailing, 2002-12
• Packaging of hardware and services
• Market in Context
• Key points
• Electricals market in context
  • Figure 146: UK: Consumer spending on goods, by major category, 2003-07
• Market Size
• Key points
• ONS/COICOP Data
  • Figure 147: UK: Consumer spending on electrical products, 2003-07
• Mintel data
  • Figure 148: UK: Detailed spending data for specific electricals markets, 2003-07
• Growth categories
• Sector Size and Forecast
• Key points:
• The future
  • Figure 149: UK: Electrical specialists' sales, 2003-12
  • Figure 150: UK: Electrical specialists' and photographic and optical sales, 2003-12
• The past
• Retail Competitor Analysis
• Key points
• Leading retailers
• The big two
• The others
  • Figure 151: UK: Leading electical retailers, 2007
• Market share
  • Figure 152: UK: Leading retailers' share of specialists' sales, 2007
• Retailer Advertising and Promotion
• Spending by retailer
• The big two
• The others
  • Figure 153: UK: Electrical specialists' retailing advertising expenditure, by retailer, 2006 and 2007
• Spending by media
  • Figure 154: UK: Electrical specialists' retailing advertising expenditure, by media, 2006 and 2007
• Where They Shop for Electricals
• Key points
• Where they shop for audio-visual equipment
  • Figure 155: UK: Where people buy audio-visual equipment, February 2008
• The specialists
  • Figure 156: UK: Where they shop for audio-visual goods, 2003-08
• The non-specialists
  • Figure 157: UK: Audio-visual goods retailing, non-specialists, 2003-08
• The Internet
  • Figure 158: UK: Audio-visual retailing, the Internet, 2003-08
• Where people buy household appliances
  • Figure 159: UK: Where people buy household appliances equipment, February 2008
  • Figure 160: UK: Where they shop for household appliances, 2003-08
• How People Shop for Electricals
• Key points:
  • Figure 161: UK: How people shop for electrical goods, February 2008
• The price is still right for the savvy consumer...
• ...but new technology means that price-transparency is increasing
• Who are the main comparison shoppers?
• Price versus brand?
• How they shop -- trend data
  • Figure 162: UK: How they shop for electricals, 2005 and 2008
• Types of shoppers
• Brown goods
  • Figure 163: UK: Retailer repertoire analysis, brown goods, February 2008
• White goods
• Attitudes towards Shopping for Electricals
• Key points
  • Figure 164: UK: Attitudes towards shopping for electricals, February 2008
• Do retailers value service as much as their customers?
• Increase frequency of purchase
• Or is it all a question of segmentation?
• Identifying targets
  • Figure 165: UK: Electrical retailing consumer typologies, February 2008
• The groups
• Less Confident Surfers (25% of the survey)
• Who are the Less Confident Surfers?
• Service Seekers (21% of the survey)
• Who are the Service Seekers?
• Internet and Store Savvy (19% of the survey)
• Who are the Internet and Store Savvy?
• Price Driven/Apathetic (35% of the survey)
• Who are the Price Driven/Apathetic
• Retailers and their target groups
• Audio-visual goods
  • Figure 166: UK: Electrical retailing typologies, by retailer -- audio-visual goods, February 2008
• Household appliances
  • Figure 167: UK: Electrical retailing typologies, by retailer -- household appliances, February 2008
• Appendix -- Market Size
  • Figure 168: UK: Detailed spending data for specific electricals markets, 2003-07
• Appendix -- Where They Shop for Electricals?
• Audio-visual goods
  • Figure 169: UK: Where they shop for audio-visual goods, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
  • Figure 170: UK: Where they shop for audio-visual goods, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
  • Figure 171: UK: Where they shop for audio-visual goods, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
• Household appliances
  • Figure 172: UK: Where they shop for household appliances, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
  • Figure 173: Where they shop for household appliances, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
• Retailer nets
  • Figure 174: UK: Where they shop for electricals, retailer nets, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage and supermarket usage, February 2008
• Appendix -- How People Shop for Electricals?
• How they shop for electricals?
  • Figure 175: UK: How they shop for electricals, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
  • Figure 176: UK: How they shop for electricals, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
• Repertoire analysis
  • Figure 177: UK: Repertoire analysis, electrical retailers (brown goods), February 2008
  • Figure 178: UK: Repertoire analysis, electrical retailers (white goods), February 2008
• Appendix -- Attitudes Towards Shopping for Electricals
• Attitudes towards electricals retailing
  • Figure 179: UK: Attitudes towards electricals retailing, by gender, age, socio-economic group, marital status, lifestage, presence of children, Mintel' s Special Groups, working status, household income, tenure, region, ACORN category, media usage, supermarket usage, household size, car ownership, detailed lifestage groups, age/socio-economic group and terminal education level, February 2008
• Typologies
  • Figure 180: UK: Attitudes towards electricals retailing, by typologies, February 2008
• Typology demographics
  • Figure 181: UK: Electrical retailing typologies, by gender, age, socio-economic group, lifestage, household income, tenure, ACORN category, commercial TV viewing, marital status, presence of children, Mintel' s Special Groups, working status, region, media usage, supermarket usage, detailed lifestage groups and age/socio-economic group, February 2008
• Activa Hogar
• Background
• Financial performance
  • Figure 182: Activa Hogar: Sales performance, 2004-06
• Store portfolio
• Retail offering
  • Figure 183: Activa Hogar: Sales mix, 2006
• Arctecho (Verkkokauppa.com)
  • Figure 184: Arctecho: Sales as share of electricals specialists' sales in Finland, 2003-07
• Background
• Financial performance
  • Figure 185: Arctecho: Group financial performance, 2002-07
• Store portfolio
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• Operational issues
• Advertising and marketing
• e-commerce and home shopping
• Boulanger
  • Figure 186: Boulanger (France): Sales as share of electricals retailers' sales in France, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 187: Boulanger: Group financial performance, 2003-07
• Store portfolio
• Figure 188: Boulanger: Outlet data, 2003-07
• Boulanger
• Electro Dépðt
• Retail offering
• Market positioning
• Brands
• Product offer
• Advertising and marketing
• e-commerce and home shopping
• CDC Computer Discount
  • Figure 189: CDC Computer Discount: Sales as share of electricals specialists' sales in Italy, 2003-07
• Background
• Financial performance
  • Figure 190: CDC Computer Discount: Group financial performance, 2003-07
• Store portfolio
  • Figure 191: CDC Computer Discount: Outlet data, 2003-07
• Retail offering
• Market positioning
  • Figure 192: CDC Computer Discount: Group operations, 2007
• Brands
• Product offer
• Pricing
• Operational issues
• Advertising and marketing
• e-commerce and home shopping
• Cedise
• Background
• Financial performance
  • Figure 193: Cedise: Group sales performance, 2005-06
• Store portfolio
  • Figure 194: Cedise: Outlet data, 2005-06
• Retail offering
  • Figure 195: Cedise: Sales mix, 2005-06
• Conrad
  • Figure 196: Conrad: Sales as share of electricals specialists in Europe, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 197: Conrad: Group financial performance, 2002-07
• Store portfolio
  • Figure 198: Conrad: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Operational issues
• e-commerce and home shopping
• Cosmos/Niedermeyer
• Background
• Financial performance
• Store portfolio
• Retail offering
• e-commerce and home shopping
• De Harense Smid
  • Figure 199: De Harense Smid: Sales as share of electricals specialists' sales in the Netherlands, 2003-07
• Background
• Financial performance
  • Figure 200: De Harense Smid: Estimated group financial performance, 2003-07
• Store portfolio
  • Figure 201: De Harense Smid: Outlet data, 2003-07
• Retail offering
• Market positioning and pricing
• e-commerce and home shopping
• Dexcom
• Background
• Financial performance
• Store portfolio
• Figure 202: Dexcom: Outlet data, 2003/04-2007/08
• Retail offering
• Operational issues
• e-commerce and home shopping
• DSG International
  • Figure 203: DSG International: Sales as share of electricals specialists' sales in Europe, 2003-07
• Strategic evaluation
• In-store and online
• Exiting underperforming markets?
• Background
• Pixmania acquisition expands online presence
• BCG strategic review
• Financial performance
• Latest trading update
  • Figure 204: DSGi: Interim trading statement, 2007/08
• Full-year resultsFigure 205: DSG International: Group financial performance, 2002/03-2006/07
• Store portfolio
• Store data
  • Figure 206: DSG International: Outlet data, 2002/03-2006/07
• Store performance
  • Figure 207: DSG International: Store performance data, 2002/03-2006/07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• Operational issues
• Advertising and marketing
• E-commerce and home shopping
  • Figure 208: DSGi online sales, 2005/06 and 2006/07
• EDA
• Strategic evaluation
• Background
  • Figure 209: EDA: Members and websites, by country of operation, 2008
• Financial performance
  • Figure 210: EDA: Estimated retail sales, 2007
• Store portfolio
  • Figure 211: EDA: Outlet numbers member numbers and average store size, by country, 2002-07,
• Fascias and identity
• Retail offering
• Market positioning
• Brands
• Product offer
• E-commerce
• Eldi
• Background
• Financial performance
• Store portfolio
• Retail offering
• Market positioning
• Operational issues
• ElectronicPartner
• Strategic evaluation
• Background
• Membership structure
  • Figure 212: EP: Membership data, 2007
• Financial performance
  • Figure 213: ElectronicPartner: Group financial performance, 2003-07
• Store portfolio
  • Figure 214: ElectronicPartner: Membership data, 2003-07
• Sales and outlets by country
  • Figure 215: ElectronicPartner: Affiliated branded stores and membership by country, 2007/08
• Retail offering
• Product offer
• Operational issues
• e-commerce and home shopping
• Establecimientos Miró
• Background
• Financial performance
  • Figure 216: Establecimientos Miró Sales performance, 2003-07
• Store portfolio
  • Figure 217: Establecimientos Miró Outlet data, 2003-07
• Retail offering
• e-commerce
• Euronics International
• Strategic evaluation
• Background
  • Figure 218: Euronics: Members and websites, by country of operation, 2008
• Financial performance
  • Figure 219: Euronics International: Sales performance, by country, 2005 and 2006
• Store portfolio
  • Figure 220: Euronics International: Outlet and member numbers, 2002-06
  • Figure 221: Euronics International: Other outlet data, 2005 and 2006
• Retail offering
• Market positioning and price
• Brands
• Product offer
  • Figure 222: Euronics Spain: Sales mix, 2007
• E-commerce
• Expert
  • Figure 223: Expert: Estimated sales as share of electricals specialists' in Europe, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 224: Expert: Estimated sales by country in Europe, 2003-07
  • Figure 225: Expert: Estimated sales growth by country in Europe, 2003-07
• Store portfolio
  • Figure 226: Expert: Outlet data, 2003-07
• Sales per store
  • Figure 227: Expert: Estimated sales per outlet by country in Europe, 2003-07
  • Figure 228: Expert: Estimated change in sales per outlet by country in Europe, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• Operational issues
• Advertising and marketing
• e-commerce and home shopping
• F Group
  • Figure 229: F Group: Sales as share of electricals in Denmark, 2003-07
• Background
• Financial performance
  • Figure 230: F Group: Group financial performance, 2003-07
• Store portfolio
  • Figure 231: F Group: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• e-commerce and home shopping
• Fnac (PPR)
  • Figure 232: Fnac: Sales as share of electricals specialists' sales in Europe, 2003-07
  • Figure 233: Fnac: Share of all French electricals and office specialists' sales, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 234: Fnac: Group financial performance, 2003-07 Figure 235: Fnac: International network, percentage of total sales, 2004-07
• Store portfolio
  • Figure 236: Fnac: Outlet data, 2003-07 Figure 237: Fnac: Breakdown of group sales area, 2006-07
  • Figure 238: Fnac: Expected store openings in 2008
  • Figure 239: Fnac International, potential for growth (number of stores)
• Retail offering
• Market positioning
• Product offer
  • Figure 240: Fnac: Market share in France, 2005-07
  • Figure 241: Fnac: Sales mix, 2007
• Surcouf
• Fnac Eveil & Jeux
• Fnac digitale
• Pricing
• Advertising and marketing
• e-commerce and home shopping
  • Figure 242: Fnac: Online business activity, 2005-07
• Hartlauer
• Background
• Financial performance
• Store portfolio
• Retail offering
• e-commerce and home shopping
• Interdiscount and Fust (Coop Schweiz)
• Strategic evaluation
• Background
• Financial performance
  • Figure 243: Fust and Interdiscount: Sales, 2003-07
• Store portfolio
  • Figure 244: Fust and Interdiscount: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Operational issues
• e-commerce and home shopping
• The Jessops Group
• Background
• Financial performance
  • Figure 245: The Jessops Group: Group financial performance, 2002/03-2006/07
• Store portfolio
  • Figure 246: The Jessops Group Ltd: Outlet data, 2002/03-2006/07
• Retail offering
• Market positioning
• Brands
• Product offer
• Advertising and marketing
• e-commerce and home shopping
• Kesa Electricals
  • Figure 247: Kesa Electricals: Sales as share of electrical retailers in Europe, 2003-07
  • Figure 248: Kesa Electricals: Sales as share of UK electrical retailers, 2003-07
  • Figure 249: Kesa Electricals: Sales as share of French electrical retailers, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 250: Kesa Electricals: Group financial performance, 2003-07
• Store portfolio
• Darty:
  • Figure 251: Kesa Electricals: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Advertising and marketing
• E-commerce and home shopping
  • Figure 252: Kesa Electricals: Company websites, 2007
• Komplett
  • Figure 253: Komplett: Sales as share of electricals' retailers sales in Norway, 2003-07
• Background
• Financial performance
  • Figure 254: Komplett: Group financial performance, 2003-07
• Store portfolio
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• Operational issues
• Advertising and marketing
• e-commerce and home shopping
• Krefel
• Background
• Financial performance
• Store portfolio
• Retail offering
• Market positioning
• e-commerce and home shopping
• Maplin
  • Figure 256: Maplin: Sales as share of electrical specialists' sales in UK, 2002-06
• Background
• Financial performance
  • Figure 257: Maplin: Group financial performance, 2002-06
• Store portfolio
  • Figure 258: Maplin: Outlet data, 2002-06
• Retail offering
• Market positioning
• Brands
• Product offer
• Advertising and marketing
• e-commerce and home shopping
• Media-Saturn
  • Figure 259: Media-Saturn: Share of electricals specialists' sales in Europe, 2003-07
• Strategic evaluation
• Background
• Financial performance
  • Figure 260: Media-Saturn: Financial performance, 2003-07
• Sales vs store growth
  • Figure 261: Media-Saturn: Sales and store growth, by region, 2003-07
• Store portfolio
  • Figure 262: Media-Saturn: Group outlet data, 2003-07
  • Figure 263: Media-Saturn: Group outlet numbers, by fascia, 2007
  • Figure 264: Media-Saturn: Outlet data, by country, 2003-07
  • Figure 265: Media-Saturn: Sales per outlet, by country, 2007
• Retail offering
• Market positioning and customer profile
• Price
• Product offer
• Customer services
• e-commerce
• Merlin
  • Figure 266: Merlin: Sales as share of electricals retailers' sales in Denmark, 2003-07
• Background
• Financial performance
  • Figure 267: Merlin: Group financial performance, 2003-07
• Store portfolio
  • Figure 268: Merlin: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• e-commerce and home shopping
• Modelo Continente (Sonae)
• Background
• Financial performance
  • Figure 269: Modelo Continente: Group sales performance, 2004-07
• Store portfolio
  • Figure 270: Modelo Continente: Outlet data, 2004-07
• Retail offering
• Onoff
  • Figure 271: Onoff: Sales as share of electricals specialists' sales in Sweden, 2003-07
• Financial performance
  • Figure 272: Onoff: Group financial performance, 2003-07
• Store portfolio
  • Figure 273: Onoff: Outlet data, 2003-07
• Retail offering
• Market positioning
• Product offer
• Pricing
• Operational issues
• e-commerce and home shopping
• PC-Spezialist
• Background
• Financial performance
  • Figure 274: PC-Spezialist: Estimated sales, 2003-07
• Store portfolio
  • Figure 275: PC-Spezialist: Outlet data, 2003-07
• Retail offering
• Market positioning
• Product offer
• e-commerce and home shopping
• Plaisio Computers
  • Figure 276: Plaisio Computers: Sales as share of electricals specialists' sales in Greece, 2003-07
• Background
• Financial performance
  • Figure 277: Plaisio Computers: Financial performance, 2003-07
• Store portfolio
  • Figure 278: Plaisio Computers: Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
  • Figure 279: Plaisio Computers: Sales and sales growth, by product group, 2005-07
• Pricing
• Operational issues
• Advertising and marketing
• e-commerce and home shopping
  • Figure 280: Plaisio Computers: Sales by channel, 2005-07
• Power City
  • Figure 281: Power City: Sales as share of electricals specialists' sales in Ireland, 2003-07
• Financial performance
• Figure 282: Power City: Group financial performance, 2003-07
• Store portfolio
  • Figure 283: Power City: Stores, 2003-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• e-commerce and home shopping
• ProMarkt (Rewe)
• Background
• Financial performance
  • Figure 284: ProMarkt (Rewe): Financial performance, 2003-07
• Store portfolio
  • Figure 285: ProMarkt (Rewe): Outlet data, 2003-07
• Retail offering
• Market positioning
• Brands and product offer
• Prometheus Electronic
• Background
• Financial performance
  • Figure 286: Prometheus Electronic: Group sales performance, 2003-06
• Store portfolio
  • Figure 287: Prometheus Electronic: Outlet data, 2003-07
• Retail offering
  • Figure 288: Prometheus Electronic: Sales mix, 2006
• e-commerce
• Radio Korasidis
• Background
• Financial performance
  • Figure 289: Radio Korasidis: Group financial performance, 2002-04
• Store portfolio
• Figure 290: Radio Korasidis: Outlet data, 2002-07
• Retail offering
• Market positioning
• Brands
• Product offer
• Pricing
• Operational issues
• e-commerce and home shopping
• Segesa (Cadena Redder)
• Background
• Financial performance
  • Figure 291: Segesa (Cadena Redder): Group sales performance, 2003-07
• Store portfolio
  • Figure 292: Segesa (Cadena Redder): Outlet data, 2003-07
• Retail offering
  • Figure 293: Segesa (Redder): Sales mix, 2006
• Siba
  • Figure 294: Siba: Sales as share of electricals specialists' sales in Sweden, 2003-07
• Background
• Financial performance
  • Figure 295: Siba: Group financial performance, 2003-07
• Store portfolio
  • Figure 296: Siba: Outlet data, 2003-07
• Retail offering
• e-commerce
• Spector Photo Group
• Background
• Financial performance
  • Figure 297: Spector Photo Group: Financial performance, retail operations, 2003-07
• Store portfolio
• Figure 298: Spector Photo Group: Outlet data, 2003-07
• Retail offering
• Market positioning
• e-commerce and home shopping
• TICNOVA (Data Logic/Sistac)
• Background
• Financial performance
  • Figure 299: TICNOVA: Financial performance, 2003-07
• Store portfolio
  • Figure 300: TICNOVA: Outlet data, 2003-07
• Retail offering
• Urende
  • Background
• Financial performance
  • Figure 301: Urende: Sales performance, 2003-07
• Store portfolio
  • Figure 302: Urende: Outlet data, 2003-07
• Retail offering
• Vobis
• Background
• Financial performance
• Store portfolio
  • Figure 303: Vobis: Outlet data, 2004-07
• Retail offering
• Market positioning
• Brands and product offer
• e-commerce and home shopping