Business Travel - UK - August 2008

Table of Contents

• Issues in the Market
• Key issues
• Definitions
• Abbreviations
• Market in Brief
• Domestic: Business generates 1 in 5 travel pounds
• Overseas business travel heads east
• Start me up
• Changing economic climate
• Business goes budget in response
• The Big 3 TMCs
• Fast tracks and networking
• Online, on tracks and involved
• Business and pleasure
• Internal Market Environment
• Key points
• Sizing the business traveller population
  • Figure 1: Transport and accommodation usage, 2003-07
• Transaction volumes
  • Figure 2: GTMC members' transactions in millions, 2007
• Travel budgets under extreme pressure
• Supply side woes
• Business goes no-frills
• Alternatives to travel
• Rise of the online travel agent
• Legislative change
• Broader Market Environment
• Key points
• Falling GDP
  • Figure 3: GDP at 2008 prices in £ billion, 1997-2008
• The relationship with GDP
  • Figure 4: Indexed trends for overseas business travel and GDP, 2000-07 (year 2000 = 100)
• The relationship with overseas trade
  • Figure 5: UK export performance (£ billions), 2003-07
  • Figure 6: UK Top 10 export markets, 2003 and 2007
• British enterprise
  • Figure 7: Key enterprise indicators, 2001-06
• The consumer economy
  • Figure 8: Trends in personal disposable income (PDI) and consumer expenditure, 2003-13
• Competitive Context
• Key points
  • Figure 9: Overseas and domestic travel volumes and expenditure, by purpose, 2007
• Domestic travel
  • Figure 10: Domestic travel volumes (millions), by purpose of travel, 2003-07
• Overseas travel
  • Figure 11: Overseas travel volumes (millions) by purpose of travel, 2003-07
  • Figure 12: Overseas travel expenditure (£ millions) by purpose of travel, 2003-07
• Strengths and Weaknesses in the Market
• Strengths
• Weaknesses
• Market Size and Forecast
• Key points
• Business travel volume analysis
  • Figure 13: Business travel market size by volume, 2001-13
• Business travel expenditure analysis
  • Figure 14: Business travel market size by value, 2001-13, at current prices
  • Figure 15: Business travel market size by value, 2003-13, at constant 2008 prices
• Factors used in the forecast
• Market Segmentation
• Key points
• Overseas business travel by main destination area
  • Figure 16: Overseas business travel volume trips (millions) by destination area, 2003-07
  • Figure 17: Overseas business travel, expenditure (£ millions) by destination area, 2003-07
  • Figure 18: Overseas business travel, volume, expenditure and average trip expenditure trends, 2003-07
• Main sources of growth
  • Figure 19: Overseas business travel, contribution to five-year growth by destination area, 2003-07
• Mode of transport
  • Figure 20: Overseas business travel volumes (thousands), by type of travel, 2003-07
  • Figure 21: European business travel volumes (millions) by type of travel, 2003-07
• A period of considerable uncertainty
  • Figure 22: Year on year quarterly business travel volume trends, 2007 and 2008
• Market Share
• Key point
  • Figure 23: Top ten TMCs in the UK, by turnover, 2007
• Companies and Products
• Key points
• American Express Business Travel
• BCD Travel
• Carlson Wagonlit Travel (CWT)
• Expedia Corporate Travel (Egencia)
• FCm Travel Solutions
• Hogg Robinson Group plc
• Kayak
• Portman Travel/Radius Network
• Travelocity Business
• The Consumer: Business Trips
• Key points
  • Figure 24: Business trips taken in the past 12 months, April 2008
• Day trippers
• Let' s stay over
• Can conferences be rewarding?
• The Consumer: Business Transport
• Key points
  • Figure 25: Transport used for business trips taken in the past 12 months, April 2008
• Tyre hire
• Rail travel
• Twin peaks and conference carriages
• Budget briefcases
• The Consumer: Travel Priorities
• Key points
  • Figure 26: Most important factors for business trips, April 2008
  • Figure 27: Average priority scores, September 2006-April 2008
• Priorities by demographics
  • Figure 28: Most important factors (punctuality, comfort, value) and their main demographic characteristics, April 2008
• The Consumer: Booking Methods
• Key points
  • Figure 29: Booking methods for business trips taken in the past 12 months, April 2008
• Online opportunists
• Business direct
• Business and pleasure agents
• Appendix -- The Consumer: Business Trips
  • Figure 37: UK business trips taken in the past 12 months, by demographic, April 2008
  • Figure 38: Business trips taken abroad in the past 12 months, by demographic, April 2008
• Appendix -- The Consumer: Business Transport
  • Figure 39: Most popular transport used for business trips taken in the past 12 months, by demographic, April 2008
  • Figure 40: Transport used for business trips taken in the past 12 months, by demographic, April 2008
• Appendix -- The Consumer: Travel Priorities
  • Figure 41: Most important factors for business trips, by demographic, April 2008
• Appendix -- The Consumer: Booking Methods
  • Figure 42: Booking methods for business trips taken in the past 12 months, by demographic, April 2008