Table of Contents
- 1. Executive Summary
- 2. Methodology and Overview
- 3. The Current State of the UK Messaging Market
- 4. Messaging Delivery Models
- 5. Messaging Migration Plans
- 6. Mobile Messaging Issues
- 7. Messaging Archiving Issues
- 8. Encrypted Messaging Issues
- 9. Messaging Vendor Issues
List of Figures
- Importance of Various Initiatives By Q4/2008
- “How well equipped is your organization in terms of policies, tools,
etc. to address your regulatory, human resources and legal issues surrounding
email?”.
- Estimated Cost Per Seat Per Month To Provide Messaging Capability
- Confidence That Cost Estimates are Accurate
- Growth in Total Messaging-Related Storage, Q4/2007 to Q4/2008
- Minutes of Unplanned Messaging System Downtime Experienced During a
Typical Month
- Minutes of Planned Messaging System Downtime Experienced During a Typical
Month
- Current Status of Messaging Retention Policies
- Current Status of Non-Messaging Document Retention Policies
- Frequency With Which Email Policies Are Reviewed and/or Modified
- Functions That Are (Or Would Be) Given Permission to Create, Modify or
Delete Email Policies
- Proportion of the Workforce That Uses Instant Messaging
- Preferred Delivery Models for Archiving
- Desirability of Various Delivery Models for Encryption Capabilities
- Timing for a Planned Migration to a New Messaging System
- Plans for Migrating to Exchange 2007
- Timing for Deployment of Unified Messaging Capabilities
- “How interested is your organization in integrating email with other
information/data objects?”
- Preferences for Messaging-Related Operating Systems
- Organizations' Willingness to Switch to Linux-Based Messaging Servers
- Likelihood of Replacing the Current Backend Messaging Infrastructure With
an Improved System Based on the Preservation of Desktop Clients
- Proportion of Workforce That Uses Mobile Devices
- Mobile Device Platforms Supported, 2007 and 2008
- Plans for Deploying an Email and/or Instant Messaging Archiving System
- Reasons for Deploying an Archiving System
- “Does your organization have a need to implement
organization-specific policies for compliance?”
- Use of Mailbox Quotas
- “How quickly do your end users expect messages to be retrieved from
your organization' s message archive or backup system?”
- “How quickly does your legal counsel expect messages to be retrieved
from your organization' s message archive or backup system?”
- “How important is it to be able to perform data mining from your
organization' s messaging system(s) and use it for knowledge management
purposes?”
- “How important is it to be able to restore data back into your email
system from backup tapes,
- “How concerned is your organization about the leakage of sensitive
information via approved and supported applications and communication
channels?”
- Types of Communication Traffic for Which it is Important to Have an
Encryption Capability
- Importance of Various Types of Encryption
List of Tables
- Comparison of the UK, US and Canadian Economies
- Problems in Managing Messaging Systems
- Median, Non-Labor Costs per Seat Associated With Managing Corporate
Messaging Systems
- Comparison of End User Practices in North America and Europe
- Delivery Models for Various Messaging-Related Capabilities
- Desirability of Various Messaging Capabilities
- Messaging Systems in Use Late 2007 and Late 2009
- Mobile Telephony Carriers' Estimated Revenues and Traffic, Q3/2007
- Leading Anti-Spam Vendors in Use
- Leading Anti-Virus Vendors in Use
- Likelihood of Considering Various Messaging Vendors (a)
- Likelihood of Considering Various Messaging Vendors (b)
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