The battle for unified collaboration: telecoms vs software companies

Table of Contents

Key messages

From communication to collaboration

• The information exchange continuum
• The main participants

The collaboration tools

• Ovum model for collaboration software
• Software vendor activities
• Activities in the telecoms sector
• Consumer tools

The battleground

• Sector functionality overlaps
• Telecoms sector vs software sector
• The collaboration space will be strongly fought over
• Microsoft' s ambitions in enterprise voice
• The importance of presence

From unified communications to unified collaboration

Table of figures

• Figure 1 From communication to collaboration
• Figure 2 The starting point
• Figure 3 Overlap of features and functions in software and telecoms
• Figure 4 The collaboration software stack
• Figure 5 Average software vendors' offerings
• Figure 6 Average telecoms sector offerings
• Figure 7 Functionality overlap
• Figure 8 The battleground for collaboration