E-government landscape scan: Victorian State Government, Australia

Table of Contents

• Executive summary
• In a nutshell
• Key messages
• Document context and purpose
• What is ‘e-government' ?
• Victoria' s e-government projects and initiatives
• Drivers in the policy and strategy landscapes
• Victoria' s e-government capabilities and risks
• Whither e-government?
• Options going forward?
• Discussion workshop
• Policy document
• What is ‘e-government' ?
• e-government
• Connected government
• E-government in Victoria: 2002-2008
• Policy foundations
• Implementing Putting People at the Centre: 2002-2008
• Whole-of-government implementation initiatives
• Department and Agency implementation initiatives
• Mapping to Putting People at the Centre
• ICT expenditure analysis
• Contemporary policy context
• Policy documents
• Growing Victoria Together (GVT)
• Melbourne 2030 (2002)
• Third Wave of National Reform (2005)
• Meeting our Transport Challenges (2006)
• Our Water, Our Future (2006)
• Labour' s Financial Statement (2006)
• Statement of Government Intentions (2008)
• Moving Forward (2008)
• A Fairer Victoria - Strong People, Strong Communities (2008)
• Next Steps of Healthcare Reform (2008)
• Strategy & inquiry documents
• Parliamentary inquiries
• Audit reports
• Published strategy papers
• National strategy agendas
• The Council of Australian Governments (COAG)
• Online and Communications Council
• Cross Jurisdictional CIOs' Committee
• Victoria' s part
• Influences from other jurisdictions & governments
• The Australian Federal Government
• The United States Federal Government
• The Canadian Federal Government
• UK Central Government
• New Zealand Government
• Lessons from other jurisdictions?
• Implications for the next phase of e-government
• Policy imperatives
• ICT ‘climate' cooling?
• Observations on Victoria' s e-government capabilities
• Ovum' s assessment
• Strengths
• Weaknesses
• Risks
• Whither e-government?
• E-government identity crisis?
• ICT no longer ‘special' ?
• Programmes + plumbing + access?
• Organisational dilemmas
• The scope of whole-of-government ICT activities
• Victoria' s developmental issues and opportunities
• Appendix - ICT project scan
• Current funded projects
• Department of Education and Early Childhood Development
• VicSmart ($89 million)
• Ultranet ($60 million)
• Computer Refresh ($7 million)
• VCAA - Every Student Matters ($6 million)
• Victorian Student Number ($5 million)
• Document Management System Projects
• Internet Results and ENTER Service
• Department of Human Services
• HealthSMART ($404 million)
• Nehta, HealthConnect and Electronic Continuous Client Record ($16 million)
• Housing Integrated Information Program ($10 million)
• Client Services Model
• Business Intelligence System
• E-Referrals - Human Services Information Exchange
• Human Services Directory
• Service Agreement Management System Renovation/Replacement
• Department of Innovation, Industry and Regional Development
• World Class Service ($24 million)
• TAFE Student Management System Replacement Project ($1.7 million)
• Service Victoria ($4.4 million)
• Victoria Online ($4 million)
• Department of Primary Industries
• Gold Undercover ($9 million)
• Fisheries Catch and Effort Data and Information System ($6 million)
• Property Management Systems ($5 million)
• Laboratory Information Management System - LIMS ($1 million)
• Department of Justice
• Integrated Justice System
• Integrated Courts Management System - ICMS ($45 million)
• SES Incident & Resources Tracking System ($49 million)
• VicPol: Law Enforcement Assistance Program replacement -LEAP ($59 million)
• VicPol: Telecommunications Intercept Technology ($13 million)
• VicPol: Minimum Nationwide Person Profile ($3 million)
• VicPol: Facial Recognition Technology ($3 million)
• Mobile Data Network (MDN) and Metropolitan Mobile Radio (MMR)
• Government Infrastructure Management System (GIMS)
• National Firearms Management System
• Traffic Camera Services/Infringement Management Enforcement Services (TCS/IMES) Program
• Other projects
• Department of Transport
• Smartcard Transport Ticketing - MyKi ($850 million)
• Metropolitan Train Safety Communications System ($135 million)
• Metrol train control centre replacement ($88 million)
• Smart Bus ($85 million)
• Train Vigilance Control and Event Recording Systems ($46.4 million)
• VicRoads: Cross Agency Registration & Licensing System - RandL ($10.5 million plus)
• Smart Freight ($4 million)
• Multi-purpose Taxi Voucher Processing ($1 million)
• Customer Information System for the Metropolitan Rail Network
• Department of Premier and Cabinet
• State Library of Victoria ($25 million)
• PROV Digital Archive projects ($5 million)
• Parliament Telecoms Infrastructure Upgrade ($5 million)
• Connect ($4 million)
• Ombudsman Complaint Handling Information System ($1 million)
• E-recruitment System
• EDMS
• Broadcast Media Monitoring
• Department of Planning and Community Development
• Electronic Grant Administration System Project ($5 million)
• Electronic Document Management System ($4 million)
• YouthCentral ($1 million)
• Department of Sustainability and Environment
• Land Exchange Project ($24 million)
• VicMap Property Operational Support ($10 million)
• Asset management system - GIMS ($8 million)
• Electronic Conveyancing System ($6 million)
• Victorian Online Titles System ($4 million)
• Axapta Implementation ($2 million)
• Small projects
• Department of Treasury and Finance
• GSG: Efficient Technology Services & Administration ($25 million)
• SRO: Revenue Management System Redevelopment ($8 million)
• GSG: Intra-Government Secured Network ($8 million)
• GSG: Desktop Strategy ($.6 million)
• GSG: External Party Credentials
• EDMS

List of Tables

• Table 1: Mapping of initiatives to Putting People at the Centre' s four pillars
• Table 2: Efficient government targets
• Table 3: The A to Z of enterprise-wide ICT management

List of Figures

• Figure 1: The e-government themes jigsaw
• Figure 2: Connected Government
• Figure 3: Victoria' s rising annual commitment to ICT investment