2007 Australia Residential, Business, Government and Regional Markets

Table of Contents

1. BUSINESS AND RESIDENTIAL MARKETS

• 1.1 Business market
  • 1.1.1 Market trends
  • 1.1.2 Statistical overview
  • 1.1.3 Business market surveys
• 1.2 Residential market
  • 1.2.1 Household use of Internet information technology
  • 1.2.2 Household use of Internet information technology - 2005
  • 1.2.3 Sensis consumer index - 2006
  • 1.2.4 Other residential market surveys

2. GOVERNMENT MARKETS

• 2.1 Statistical overview
  • 2.1.1 Market surveys - 2007
  • 2.1.2 Market surveys - 2005 and 2006
  • 2.1.3 Sensis 2006 e-Business Report for SMEs
  • 2.1.4 E-business and Internet trends amongst SMBs - October 2006
  • 2.1.5 The Sensis e-Business index
  • 2.1.6 Business use of information technology - ABS data
  • 2.1.7 Other ABS surveys
  • 2.1.8 Telecommunication insights for small businesses
  • 2.1.9 ICT in business
  • 2.1.10 ABS study examines economic impact of ICT
• 2.2 New South Wales & the ACT
  • 2.2.1 New South Wales
  • 2.2.2 Australian Capital Territory
• 2.3 Victoria
  • 2.3.1 Government' s broadband framework
  • 2.3.2 Overview of broadband strategies
  • 2.3.3 Multimedia Victoria says 7% of State still waiting for broadband - March 2007
  • 2.3.4 National Broadband Strategy (NBS)
  • 2.3.5 Contracts with telco suppliers
  • 2.3.6 Govt claims consumers and business are being denied broadband - February 2006
  • 2.3.7 Telecommunications Purchasing and Management Strategy (TPAMS)
• 2.4 Queensland
  • 2.4.1 Market overview
  • 2.4.2 Mobile services
  • 2.4.3 Queensland Government broadband initiatives
  • 2.4.4 Government three-year strategy
  • 2.4.5 Broadband developments
  • 2.4.6 Local developments
  • 2.4.7 Government ICT initiatives
• 2.5 SA, WA, NT & Tasmania
  • 2.5.1 South Australia
  • 2.5.2 Western Australia
  • 2.5.3 Northern Territory
  • 2.5.4 Tasmania

3. REGIONAL MARKETS

• 3.1 Infrastructure overview
  • 3.1.1 The regional backhaul problem
  • 3.1.2 Market overview - setting the scene
  • 3.1.3 Regional Internet Exchanges
  • 3.1.4 Other major infrastructure providers
• 3.2 Government policies
  • 3.2.1 Broadband Guarantee
  • 3.2.2 Regional wholesale access network
  • 3.2.3 Regional $2 billion Communications Fund
  • 3.2.4 Connect Australia $1 billion fund starts in 2006
• 3.3 Broadband projects
  • 3.3.1 New South Wales & the ACT
  • 3.3.2 Victoria
  • 3.3.3 Queensland
  • 3.3.4 South Australia & Northern Territory
  • 3.3.5 Tasmania
  • 3.3.6 Western Australia

4. GLOSSARY OF ABBREVIATIONS

• Exhibit 1 - Rural fibre towns
• Exhibit 2 - Broadband Connect bidders
• Exhibit 3 - Armidale demographics

• Table 1 - Dial-up and broadband subscriber overview - mid-2006
• Table 2 - Business broadband subscribers - 2002 - 2008; 2010
• Table 3 - Business broadband ARPU & annual change - 2004 - 2006
• Table 4 - Business market Internet revenue - 1997 - 2007
• Table 5 - Small business Internet access technology by metro/non-metro region - 2006
• Table 6 - SMB Internet access technology usage - 2005 - 2006
• Table 7 - SMBs Internet connection speeds - 2006
• Table 8 - Use of Internet technologies (all SMBs) - 2006
• Table 9 - Small business VoIP usage by type - 2006
• Table 10 - VoIP non-users - why they' ve not implemented VoIP - 2006
• Table 11 - Use of teleworking/remote access technology - 2006
• Table 12 - Percentage of business usage of technology - 1994; 1998; 2000 - 2005
• Table 13 - Percentage computer and Internet use by employment size - 2003 - 2005
• Table 14 - Percentage computer and Internet use by total income - 2003 - 2005
• Table 15 - Percentage computer and Internet use by industry- 2003 - 2005
• Table 16 - Percentage computer and Internet use by state - 2003 - 2005
• Table 17 - Percentage computer and Internet use by total region - 2003 - 2005
• Table 18 - Percentage purchasing over the Internet - 2001 - 2005
• Table 19 - Main type of Internet connection - 2004 - 2005
• Table 20 - Main type of broadband connection - 2004 - 2005
• Table 21 - Barriers to broadband usage - 2004 - 2005
• Table 22 - Proportion of businesses using broadband by country - 2005
• Table 23 - Number of Australian households and technology penetration - 2007
• Table 24 - Broadband component of Internet households - 2005 - 2010; 2015
• Table 25 - Total households with access to a home computer - 1998 - 2006
• Table 26 - Households with access to a home computer - 1998 - 2006
• Table 27 - Households with access to a home computer by region - 1998 - 2006
• Table 28 - Total households with home Internet access - 1998 - 2006
• Table 29 - Households with home Internet access - 1998 - 2006
• Table 30 - Households with home Internet access by region - 1998 - 2006
• Table 31 - Percentage use of the Internet according to location - 2005 - 2006
• Table 32 - Percentage use of the Internet at home by purpose - 2005 - 2006
• Table 33 - Percentage use of the Internet at home by main purpose - 2005 - 2006
• Table 34 - Main reasons for not having access to the Internet at home - 2005 - 2006
• Table 35 - Frequency of use of the Internet at home by gender and region - 2005 - 2006
• Table 36 - Proportion of households with access to a computer at home - 1998 - 2005
• Table 37 - Number of households with access to a computer at home - 1998 - 2005
• Table 38 - Proportion of households with home Internet access - 1998 - 2005
• Table 39 - Number of households with home Internet access - 1998 - 2005
• Table 40 - Usage of computers by persons - 2004 - 2005
• Table 41 - Usage of computers by persons - selected characteristics - 2004 - 2005
• Table 42 - Usage of the Internet by persons - selected characteristics - 2004 - 2005
• Table 43 - Household Internet connection by access type - 2004 - 2005
• Table 44 - Personal usage of the Internet by access type - 2004 - 2005
• Table 45 - Household broadband usage by access type - 2004 - 2005
• Table 46 - Persons purchasing or ordering goods or services via the Internet - 1999 - 2005
• Table 47 - Persons purchasing or ordering goods or services via the Internet - 2004 - 2005
• Table 48 - Computerisation in the home - May 2006
• Table 49 - Internet usage in the last 12 months - May 2006
• Table 50 - Internet applications used in the last 12 months - May 2006
• Table 51 - Banking channel preferred by CBA survey respondents - 2006
• Table 52 - EIU e-readiness rankings - 2006 - 2007
• Table 53 - Computer ownership by industry sector - May 2006
• Table 54 - Computer ownership by business size and location - May 2006
• Table 55 - Telecommunication equipment ownership - May 2006
• Table 56 - SME computer equipment ownership trends - 1999 - 2006
• Table 57 - SME computer hardware & software expenditure - 2005 calendar year
• Table 58 - SME trends in mean expenditure, computer hardware & software - 2005 calendar year
• Table 59 - SME expected computer hardware & software expenditure - 2006 calendar year
• Table 60 - New software applications purchased/planned by SMEs - 2005 - 2006
• Table 61 - Buying over the Internet by business size - 2006
• Table 62 - Buying over the Internet by industry sector - 2006
• Table 63 - Proportion of orders placed over the Internet - 2006
• Table 64 - What businesses buy over the Internet - 2006
• Table 65 - Business usage of technology - 1994; 1998; 2000 - 2005
• Table 66 - Percentage computer and Internet use by employment size - 2003 - 2005
• Table 67 - Percentage computer and Internet use by total income - 2003 - 2005
• Table 68 - Percentage computer and Internet use by industry - 2003 - 2005
• Table 69 - Percentage computer and Internet use by state - 2003 - 2005
• Table 70 - Percentage computer and Internet use by total region - 2003 - 2005
• Table 71 - Purchasing over the Internet - 2001 - 2005
• Table 72 - Main type of Internet connection - 2004 - 2005
• Table 73 - Main type of broadband connection - 2004 - 2005
• Table 74 - Barriers to broadband usage - 2004 - 2005
• Table 75 - Proportion of businesses using broadband by country - 2005
• Table 76 - Use of telecommunication services in South Australia - 2006