Report: The Outlook for Retail Banking in Europe and the US: The impact of the financial crisis on competitive positioning and market development TOC

Summary
Introduction
The origins of the Financial Crisis
Financial Crisis Timeline: 2007-2009
- 1. US Sub-Prime Crisis & the start of the 2007 Credit Crunch
- 2. An attempt at recovery
- 3. The first big losses
- 4. The start of the 2008 Global Financial Crisis
- 5. The banks begin to fall
- 6. Black September
- 7. Rescue Plans
- 8. A Financial Crisis becomes an Economic Crisis
- 9. The New Year brings no relief
The continuing risk
The retail banking market as of Q1 2009
- Public trust has suffered
- Uncertainty characterizes the market
- The retail banking market has contracted

Summary
Introduction
Change in leading retail bank rankings
Market share increases of the top ten global banks
HSBC dominates retail banking in 2009 when compared by total revenue
European banks dominate when compared by total net income
Bank of America earned the highest revenue from retail sales in 2009
BBVA saw the highest net income from retail sales in 2009
Other performance ranking metrics
- HSBC comes first in terms of Brand Value
- German banks dominate when ranked by safety

Summary
Introduction
Key performance indicators in the global retail market
HSBC
Summary
Recent activity
Financial strength
Performance analysis
Risk analysis
SWOT
Bank of America
Summary
Recent activity
Financial strength
Performance analysis
Risk analysis
SWOT
JP Morgan Chase
Summary
Recent activity
Financial strength
Performance analysis
Risk analysis
SWOT
Citigroup
Summary
Recent activity
Financial strength
Performance analysis
Risk analysis
SWOT
Banco Santander
Summary
Recent activity
Financial strength
Performance analysis
Risk analysis
SWOT
Consolidated performance matrix
Consolidated risk matrix
Shifting regional and competitive dominance
US banks face growing fears of nationalization
- The "Bad Bank" strategy is growing more popular
- Bank of America and Citigroup are unlikely to survive intact
- JP Morgan Chase and Wells Fargo are the best-placed US banks in 2009
- Canadian banks are growing increasingly dominant
European banks face a worrying capital deficit
UK banks are losing their autonomy
- Nationalization has permanently altered the UK banking landscape
- Organic diversification is preferable to acquisition

Summary
Introduction
The current banking model is under debate
Balance sheet versus securitization intermediation
Should retail and investment banking activities be separated?
Expansionist policies are a priority
Short term goals are needed to limit impact of crisis
Long term goals must be implemented to prevent future crises
Lessons can be learned from past mistakes
The Swedish banking crisis offers valuable lessons
Japan failed to act swiftly enough to prevent its own crisis
- Are we learning from their mistakes?
Regulation must centralize
An idiosyncratic approach is no longer practicable
- Greater sectoral analysis is needed
Fragmented European approach must be made into unified front
- France and Germany call for stringent regulation while UK and US push for fiscal stimulus
G20 vetoes international regulator
- A new Financial Stability Board will monitor cross-border consistency
- Regulation of the financial industry will be extended
New legislation may impact banks' ability to function
Free market vs. state intervention
Strict capital & liquidity requirements will restrict banking activity
- Compensation will be more tightly controlled
Operational challenges creating an open playing field
The US will no longer dominate retail banking
Key legislation
Selected Government intervention as a result of the 2008 crisis
- The US Financial Stability Plan
- The UK Banking Act 2009
- Economic Recovery Plan

Research methodology
Retail Revenue & Net income Data, Chapter Two
- Consolidated performance & risk matrices, Chapter 4
- Exchange Rates
Glossary
Index

Table 2.1: Top ten worldwide banks by market capitalization at Jan 15th 2009
Table 3.2: Top ten global retail banks by market share, 2008
Table 3.3: Top ten global banks by market share, 2009 (estimated)
Table 3.4: Leading global retail banks by total net income ($bn), 2009
Table 3.5: Global banks by retail revenue ($bn), 2009
Table 3.6: Global banks by net income from retail segments ($bn), 2007 and 2008
Table 3.7: Top ten safest banks in the world, 2009
Table 4.8: HSBC summary
Table 4.9: Bank of America summary
Table 4.10: JP Morgan Chase Summary
Table 4.11: Citigroup Summary
Table 4.12: Banco Santander summary
Table 4.13: Consolidated performance matrix of top ten global retail banks by revenue
Table 4.14: Consolidated risk matrix of top ten global retail banks by revenue
Table 7.15: Business segments by bank
Table 7.16: Exchange rates used in this report

The Outlook for Retail Banking in Europe and the US: The impact of the financial crisis on competitive positioning and market development