European Telematics & ITS: An analysis of private eCall and OE telematics services in Europe

Table of Contents

1. Executive summary

• 1.1 Introduction
• 1.2 Conclusions
• 1.3 Summary of key trends
  • 1.3.1. Overview of services
  • 1.3.2 Recent service innovations
  • 1.3.3 Service pricing
  • 1.3.4 System design
  • 1.3.5 Service coverage and roaming

2. BMW

• 2.1 Introduction
• 2.2 Live Services
  • 2.2.1 Assist
  • 2.2.2 Online
  • 2.2.3 Internet
  • 2.2.4 Teleservices
  • 2.2.5 Tracking
• 2.3 Next Generation Telematics Protocol (NGTP)

3. Fiat Auto

• 3.1 Introduction
• 3.2 Live services
  • 3.2.1 Blue&Me Nav
  • 3.2.2 EcoDrive

4. PSA Peugeot Citroën

• 4.1 Introduction
• 4.2 Live services
  • 4.2.1 eCall
  • 4.2.2 Mobile Services
  • 4.2.3 Fleet Management

5. Volvo

• 5.1 Introduction
• 5.2 Live services
  • 5.2.1 Safety Package
  • 5.2.2 Security Package

6. Summary of main changes by other vehicle manufacturers

• 6.1 Aston Martin
• 6.2 Chrysler
• 6.3 Ford
• 6.4 General Motors
• 6.5 Honda
• 6.6 Hyundai-Kia
• 6.7 Jaguar-Land Rover
• 6.8 Mercedes Benz
• 6.9 Porsche
• 6.10 Renault-Nissan
• 6.11 Toyota
• 6.12 Volkswagen-Audi Group

List of figures

• Fig 1. Live telematics services in Europe
• Fig 2. Cancelled telematics services in Europe
• Fig 3. Classification of OE telematics services
• Fig 4. Pricing models for eCall
• Fig 5. Key design features of telematics ECUs
• Fig 6. European coverage of eCall services
• Fig 7. European coverage of live telematics services
• Fig 8. Optional telematics packages for BMW cars
• Fig 9. Teleservices architecture during and after Assist subscription
• Fig 10. NGTP telematics service Dispatcher
• Fig 11. Telecom Italia telematics services platform for Fiat Blue&Me Nav
• Fig 12. Assistance companies supporting Blue&Me Nav eCall
• Fig 13. Volvo OnCall service architecture