Table of Contents
I. EXECUTIVE SUMMARY
II. SCOPE AND METHODOLOGY
- SCOPE
- INTRODUCTION
- STUDY GOALS
- STUDY TOPICS
- MARKET SEGMENTATION
- METHODOLOGY
- PRIMARY RESEARCH
- SECONDARY RESEARCH
III. MARKET ANALYSIS
- MARKET ANALYSIS RESEARCH NOTES
- TECHNOLOGY OVERVIEW AND DEFINITION
- GLOBAL AND REGIONAL MARKETS FOR RETAIL-BASED KIOSKS
- PRODUCT SPECIFICATIONS AND COMPONENTS
- INPUT COMPONENTS:
- OUTPUT COMPONENTS:
- VERTICAL MARKET ANALYSIS
IV. END-USER ANALYSIS
- INTRODUCTION
- END-USER RESPONDENT DEMOGRAPHICS
- REQUIREMENTS, PREFERENCES, AND SOLUTION CRITERIA
V. COMPETITIVE ANALYSIS & VENDOR PROFILES
- INTRODUCTION
- MARKET ANALYSIS RESEARCH NOTES
- RETAIL-BASED KIOSKS
- FRIENDLYWAY AG
- IBM
- KIOSK INFORMATION SYSTEMS (KIOSK)
- NCR
- WINCOR-NIXDORF
VI. CONCLUSIONS AND RECOMMENDATIONS
- RETAIL-BASED KIOSK MARKET SUMMARY OBSERVATIONS AND COMMENTS
- INTRODUCTION
- 2008 PREDICTIONS
- WAYS TO WORK WITH US
LIST OF EXHIBITS
I. EXECUTIVE SUMMARY
- I-1 Global Shipments of Retail-Based Kiosks Segmented by Region (Millions
of Dollars)
- I-2 Global Shipments of Retail-Based Kiosks Segmented by Region (Thousands
of Units)
- I-3 Global Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Millions of Dollars)
- I-4 Global Shipments of Retail-Based Kiosks Segmented by Type of Solution
(Millions of Dollars)
- I-5 Global Shipments of Retail-Based Kiosks Segmented by Distribution
Channel (Millions of Dollars)
III. MARKET ANALYSIS
- III-1 Global Shipments of Retail-Based Kiosks Segmented by Region
(Millions of Dollars)
- III-2 Global Shipments of Retail-Based Kiosks Segmented by Region
(Thousands of Units)
- III-3 Global Shipments of Retail-Based Kiosks Segmented by Region (Average
Factory Selling Price - AFSP)
- III-4 Global Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Millions of Dollars)
- III-5 Global Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Thousands of Units)
- III-6 Global Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Average Factory Selling Price - AFSP)
- III-7 Americas Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Millions of Dollars)
- III-8 Americas Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Thousands of Units)
- III-9 Americas Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Average Factory Selling Price - AFSP)
- III-10 EMEA Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Millions of Dollars)
- III-11 EMEA Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Thousands of Units)
- III-12 EMEA Shipments of Retail-Based Kiosks Segmented by Vertical Market
(Average Factory Selling Price - AFSP)
- III-13 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Millions of Dollars)
- III-14 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Thousands of Units)
- III-15 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Vertical
Market (Average Factory Selling Price - AFSP)
- III-16 Global Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Millions of Dollars)
- III-17 Global Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Thousands of Units)
- III-18 Global Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Average Factory Selling Price - AFSP)
- III-19 Americas Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Millions of Dollars)
- III-20 Americas Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Thousands of Units)
- III-21 Americas Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Average Factory Selling Price - AFSP)
- III-22 EMEA Shipments of Retail-Based Kiosks Segmented by Type of Solution
(Millions of Dollars)
- III-23 EMEA Shipments of Retail-Based Kiosks Segmented by Type of Solution
(Thousands of Units)
- III-24 EMEA Shipments of Retail-Based Kiosks Segmented by Type of Solution
(Average Factory Selling Price - AFSP)
- III-25 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Millions of Dollars)
- III-26 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Thousands of Units)
- III-27 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by Type of
Solution (Average Factory Selling Price - AFSP)
- III-28 Global Shipments of Retail-Based Kiosks Segmented by Distribution
Channel (Millions of Dollars)
- III-29 Americas Shipments of Retail-Based Kiosks Segmented by Distribution
Channel (Millions of Dollars)
- III-30 EMEA Shipments of Retail-Based Kiosks Segmented by Distribution
Channel (Millions of Dollars)
- III-31 Asia-Pacific Shipments of Retail-Based Kiosks Segmented by
Distribution Channel (Millions of Dollars)
IV. END-USER ANALYSIS
- IV-1 Total Kiosk Respondents Segmented by Vertical Market (Percent of
Kiosk Respondents)
- IV-2 Total Kiosk Respondents Segmented by Current Use of Self-Service and
Interactive Kiosk Solutions (Percent of Kiosk Respondents)
- IV-3 Kiosk Respondents Segmented by Current Use of Self-Service and
Interactive Kiosk Solutions (Percent of Kiosk Respondents - Excluding those
Not Using/No Plans for Adoption)
- IV-4 Survey Respondents Segmented by 2007 Planned Budget/Expenditure for
Self-Service and Interactive Kiosk Deployments (Percent of Respondents -
Excluding those Not Using/No Plans for Adoption)
- IV-5 Percent Breakdown of Average 2007 Planned Budget/Expenditure for
Self- Service and Interactive Kiosk Deployments by Product Category (Average
Percent)
- IV-6 Kiosk Respondents Segmented by Total Number of Self-Service and
Interactive Kiosk Terminals Currently Deployed (Percent of Respondents -
Excluding those Not Using/No Plans for Adoption)
- IV-7 Kiosk Respondents Segmented by Number of Weekly Users at Each Kiosk
Terminal (Percent of Respondents Currently Using Kiosk Solutions)
- IV-8 Kiosk Respondents Segmented by Initial Primary Driver for Investing
in Self- Service and Interactive Kiosk Solutions (Percent of Respondents -
Excluding those Not Using/No Plans for Adoption)
- IV-9 Kiosk Respondents Segmented by Perceived Level of Importance of
Specific Kiosk Benefits (Average Level of Importance Rating)
- IV-10 Survey Respondents Segmented by Perceived Factors Encouraging
Customer Use of Self-Service and Interactive Kiosk Solutions (Percent of
Respondents - Excluding those Not Using/No Plans for Adoption)
- IV-11 Kiosk Respondents Segmented by Components Included in Self-Service
and Interactive Kiosk Terminals (Percent of Respondents Currently Using Kiosk
Solutions)
- IV-12 Average Perceived Level of Importance for Specific Product Selection
Criteria (Average Level of Importance Rating)
- IV-13 Average Perceived Level of Importance for Specific Kiosk Features
(Average Level of Importance Rating)
- IV-14 Survey Respondents Segmented by Primary Source* for Self-Service and
Interactive Kiosk Solutions (Percent of Respondents - Excluding those Not
Using/No Plans for Adoption)
- IV-15 Survey Respondents Segmented by Order of Approach for Sources from
which to Purchase and/or Evaluate Self-Service and Interactive Kiosk Solutions
(Percent of Respondents - Excluding those Not Using/No Plans for Adoption)
- IV-16 Average Perceived Level of Importance for Specific Vendor Selection
Criteria (Average Level of Importance Rating)
- IV-17 Average Perceived Level of Importance that Supplier Offers a
Complete Solution Independently or Via a Partner Network (Percent of
Respondents - Excluding those Not Using/No Plans for Adoption)
- IV-18 Survey Respondents Segmented by ROI for Self-Service and Interactive
Kiosk Solutions (Percent of Respondents Currently Using Kiosk Solutions)
- IV-19 Survey Respondents Segmented by Estimated Annual Revenue (2007)
(Percent of Respondents - Excluding those Not Using/No Plans for Adoption)
V. COMPETITIVE ANALYSIS & VENDOR PROFILES
- V-1 Global Shipments of Retail Based Kiosks by Supplier Share (Percent of
Dollars)
- V-2 Americas Shipments of Retail Based Kiosks by Supplier Share (Percent
of Dollars)
- V-3 EMEA Shipments of Retail Based Kiosks by Supplier Share (Percent of
Dollars)
- V-4 Asia-Pacific Shipments of Retail Based Kiosks by Supplier Share
(Percent of Dollars)
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