Conferencing & Collaboration Industry Resource Book 2006

Table of Contents

EXECUTIVE SUMMARY

• INDUSTRY OVERVIEW - 2006
• MARKET OVERVIEW - INFRASTRUCTURE
• MARKET OVERVIEW - VIDEOCONFERENCING ENDPOINTS
• MARKET OVERVIEW - CONFERENCING SERVICES
• MAJOR TRENDS IN VIDEO ENDPOINTS
• MAJOR TRENDS IN CONFERENCING SERVICES
• MAJOR TRENDS IN THE INFRASTRUCTURE SEGMENT

CHAPTER 2 - MARKET & TECHNOLOGY OVERVIEW

• MARKET SEGMENTS
• AUDIO CONFERENCING BRIDGES
• WEB / DATA CONFERENCING SERVERS
• VIDEOCONFERENCING PRODUCT SEGMENTS
• NEW CONFERENCING & COLLABORATION TECHNOLOGIES
• VIDEOCONFERENCING MCUS
• SIP PROTOCOLS
• PSTN TO IP VIDEO GATEWAYS
• IP VIDEO GATEKEEPERS
• IM / PRESENCE SERVERS
• MEDIA SERVERS
• INFRASTRUCTURE DEPLOYMENT OPTIONS
• NETWORK TECHNOLOGIES
• SERVICE SEGMENTS & TECHNOLOGIES
• NEW TRENDS IN COLLABORATION SERVICES
• MULTIMEDIA SERVICES
• CHANNEL STRUCTURE
• STANDARDS BODIES
• DEFINITIONS

CHAPTER 3 - REVIEW OF VENDORS

• ACT TELECONFERENCING
• AETHRA
• ALCATEL
• AREL COMMUNICATIONS AND SOFTWARE
• ARKADIN SA
• AT&T TELECONFERENCE SERVICES (PRE-MERGER WITH SBC)
• AVAYA
• BRITISH TELECOM CONFERENCING
• BROOKTROUT
• CENTRA SOFTWARE
• CISCO SYSTEMS
• CODIAN
• COMPUNETIX INC
• CONFERENCE PLUS
• CONVEDIA
• DATA CONNECTION LTD
• DEUTSCHE TELEKOM AG
• DST MEDIA
• FRANCE TELECOM
• GENESYS CONFERENCING
• GLOBAL CROSSING CONFERENCING
• GLOWPOINT
• HUAWEI
• IBM LOTUS SOFTWARE
• INTERCALL
• INTERWISE
• IP UNITY
• JABBER, INC
• KEDACOM
• KPN
• LIFESIZE
• MACROMEDIA, INC
• MCI CONFERENCING(PRE-INTEGRATION WITH VERIZON)
• MICROSOFT
• NTT BIZLINK, INC
• ORACLE CORPORATION
• PACTOLUS
• POLYCOM
• PREMIERE GLOBAL SERVICES
• RADVISION
• RAINDANCE COMMUNICATIONS
• SONEXIS, INC
• SONY
• TANDBERG
• TELSTRA CONFERENCING
• UBIQUITY
• V2 TECHNOLOGY, INC
• VAPPS, INC
• VTEL PRODUCTS CORPORATION
• WEBDIALOGS, INC
• WEBEX COMMUNICATIONS
• WIRE ONE COMMUNICATIONS
• WIREDRED SOFTWARE CORPORATION
• ZOOM MULTIMEDIA
• ZTE
• OTHER SUPPLIERS

APPENDIX 1 - INFRASTRUCTURE PRODUCT MATRICES

APPENDIX 2 - ENDPOINT PRODUCT MATRICES

APPENDIX 3 - LISTING OF SERVICE PROVIDERS

List of Figures & Tables

• Figure 1 Rich Media Conferencing Market Segments
• Figure 2 Videoconferencing endpoint segmentation
• Figure 3 Enterprise personal endpoint categories
• Figure 4 Four Phases, Three Transitions of the User
• Figure 5 Forecast transition to IP conferencing services
• Figure 6 CSP Market Segmentation
• Figure 7 Rich Media Conferencing Market Segments
• Figure 8 Web conferencing and PSTN architecture
• Figure 9 Videoconferencing endpoint segmentation
• Figure 10 Enterprise personal endpoint categories
• Figure 11 Television standards
• Figure 12 Pixel resolution for different image standards
• Figure 13 Monitor size vs image resolution vs viewing distance
• Figure 14 Four image resolutions (courtesy TANDBERG)
• Figure 15 H323 MCUs can be configured in LAN or WAN locations
• Figure 16 Functions of a Gateway
• Figure 17 The Virtual Team Process
• Figure 18 IP Media Server Configuration with Conferencing (source: Convedia)
• Figure 19 Components of an IP Media Server Platform (source: Convedia)
• Figure 20 Three implementations of conferencing services
• Figure 21 The transformation of enterprise networks
• Figure 22 Three tools for network quality of service
• Figure 23 Network address translation
• Figure 24 Forecast transition to IP conferencing services
• Figure 25 CSP Market Segmentation
• Figure 26 Channel Structure
• Figure 27 ITU-T Multimedia Conferencing Umbrella Standards; * = Mandatory