Abstract
This report covers managed services adoption trends across the US business
market. Survey results are segmented by how firms invest in and deploy
technology, as opposed to traditional size of business segmentation.
Covered is the current state of MNS adoption and how it compares to in-house
performance of IT functions, as well as how this landscape will change over
the next two years. Included are reasons why current, or would-be MNS users
have adopted managed services, as well as what might drive future adoption.
Also included are tables that rate provider effectiveness in the performance
of certain managed network functions. The report is based upon primary
research obtained in a recent survey that included US business network
decision-makers.