Abstract
Thanks largely to higher than average growth of on-demand services, overall US
managed services revenues will grow at a steady 7% CAGR through 2012. A
forecast of total US managed services spending through 2012 is presented in
this report and broken down by In-Stat' s size of business sub-segments; SOHO
(1- to 4-employee firms), small business (5- to 99-employee firms), mid-sized
business (100- to 999-employee firms), and enterprise (1,000+-employee firms).
Based on 2007 survey data from over 1,000 US IT business decision-makers, this
report also gives an overall view of what the managed services landscape could
potentially look like by early 2009 with regard to adoption of a number of
specific managed business functions; security, storage, WAN/LAN, et al. Key
differences between sizes of business and vertical markets are also
highlighted. This will be helpful to providers of pure-play managed solutions
as well as to larger providers who deliver in more than one of these
functional areas.
Specific survey data that focuses on interest for utility computing services
is also presented and segmented by size of business and vertical market. Not
only is this data useful for providers of on-demand, utility computing
services like storage, server capacity, and bandwidth, the case is presented
that this shift to a “pay only for what is used” model will drive
managed services spending through the forecasted period hence making this data
relevant to all service providers.
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