Abstract
The migration of small, medium, and branch offices to IP communication has
created a market for devices that serve multiple functions. The availability
of third-party application software, off-shore manufacturing, and
system-on-chip technology has driven the convergence of the router, Ethernet
switch, firewall security, VPN, and VoIP gateway market segments, forming a
new product segment that In-Stat named in 2004, the multi-service business
gateway (MSBG).
This report traces the development of the MSBG over the past three years. The
report identifies major technology trends and equipment suppliers. The MSBG
market is analyzed by examining primary applications, such as network
connectivity and IP voice communication.
The findings from a primary research survey of US businesses operating SMB or
branch offices are presented. The survey focuses on identifying business
attitudes toward the use of MSBG devices, as well as assessing future buying
behavior.
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