European Express Benchmarking 2004

Table of contents

• Leading Pan-European Express Benchmarking
• European Express leading players by country
• Germany
• UK
• France
• Italy
• Spain
• Belgium
• Netherlands

CHAPTER 1 PAN - EUROPEAN EXPRESS PROVIDERS

• DPWN / DHL Express
• Overview / Company Structure / Subsidiaries
• DHL Iberia
• DHL UK
• DHL Italy
• DHL Benelux
• DHL France
• Operational Overview
• Latest Developments
• General News
• M&A Activity, Partnerships and Joint Ventures
• September 2004: Deutsche Post increases stake in DHL Iberia to 100%
• Contract Wins
• October 2004: Deutsche Post unit DHL to deepen tie-up with eBay
• Geographical Coverage
• SWOT
• Business Strategy
• European / Country Market Share
• TNT Express
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• September 2004: TNT Express Launches Liege-Istanbul Services
• Geographical Coverage
• SWOT
• Business Strategy
• European / Country Market Share
• UPS
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• Geographical Coverage
• SWOT
• Business Strategy
• European / Country Market Share
• FEDEX
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• Geographical Coverage
• SWOT
• Business Strategy
• European / Country Market Share
• La Poste / GeoPost
• Overview / Company Structure / Subsidiaries
• Operational Overview
• GeoPost
• Chronopost International
• TAT Express
• DPD
• Parceline
• Interlink Express
• Latest Developments
• General News
• Geographical Coverage
• GeoPost
• SWOT
• GeoPost
• Business Strategy
• GeoPost
• European / Country Market Share
• The Royal Mail Holdings
• Overview / Company Structure / Subsidiaries
• The Royal Mail Group
• Parcelforce Worldwide
• General Logistics Systems (GLS)
• Operational Overview
• Parcelforce Worldwide
• GLS
• Latest Developments
• General News
• Geographical Coverage
• Parcelforce Worldwide
• GLS
• SWOT
• Parcelforce Worldwide
• GLS Holding
• Business Strategy
• Parcelforce Worldwide
• GLS
• European / Country Market Share

CHAPTER 3 EUROPEAN EXPRESS PROVIDERS

• ABX Logistics
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• ANC Express
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Bartolini
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Business Express
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Business Post
• Company Structure / Overview / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• EMS Taxipost
• Company Structure / Overview / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Geodis
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Hermes Logistics Group (formerly Hermes Versand Service)
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Initial City Link
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Lynx Express
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• MRW
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• SDA Express Courier
• Company Structure / Overview / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Sernam
• Company Structure / Overview / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Seur
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• General News
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Target Worldwide Express
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share
• Trans-o-flex
• Overview / Company Structure / Subsidiaries
• Operational Overview
• Latest Developments
• Geographical Coverage
• SWOT
• Business Strategy
• Country Market Share

APPENDIX

• Definitions
• Express General Terms Definitions
• Express Services & Destinations Definitions
• SPP writing team
• List of Tables
• Table 1: Leading Pan-European express players - Country market shares
• Table 2: Leading Pan-European express players - European ranking, 2003
• Table 3: Leading Pan-European express players - Operational benchmarking, 2003
• Table 4: Germany - Express leading players, 2003
• Table 5: UK - Express leading players, 2003
• Table 6: France - Express leading players, 2003
• Table 7: Italy - Express leading players, 2003
• Table 8: Spain - Express leading players, 2003
• Table 9: Belgium - Express leading players, 2003
• Table 10: Netherlands - Express leading players, 2003
• Table 10: DHL Express (Group) - SWOT Analysis
• Table 11: TNT Express - SWOT Analysis
• Table 12: UPS - SWOT Analysis
• Table 13: FedEx Express - SWOT Analysis
• Table 14: GeoPost - SWOT Analysis
• Table 15: Parcelforce Worldwide - SWOT Analysis
• Table 16: GLS Holding - SWOT Analysis
• Table 17: ABX Logistics - SWOT Analysis
• Table 17: ANC Express - SWOT Analysis
• Table 18: Bartolini - SWOT Analysis
• Table 19: Business Express - SWOT Analysis
• Table 20: Business Post - SWOT Analysis
• Table 21: EMS Taxipost - SWOT Analysis
• Table 22: Geodis Calberson - SWOT Analysis
• Table 23: Herman Logistics Group - SWOT Analysis
• Table 24: Initial City Link - 2003 Full Year Financials
• Table 25: Initial City Link - SWOT Analysis
• Table 26: Lynx Express - SWOT Analysis
• Table 27: MRW - SWOT Analysis
• Table 27: SDA Express Courier- SWOT Analysis
• Table 28: Sernam- SWOT Analysis
• Table 29: NetExpress members across Europe, 2004
• Table 30: Seur - SWOT Analysis
• Table 31: Target Worldwide Express - SWOT Analysis
• Table 32: Trans-o-flex - SWOT Analysis
• List of Figures
• Figure 1: European market shares 2003