Customer Acquisition and Retention in UK Wealth Management 2005

Abstract

Overview

Introduction

With competition for clients heating up in an increasingly competitive wealth management marketplace, customer acquisition and retention are key strategic goals for the UK's wealth managers today and in the next two years. Obtaining new clients can be a key driver of wealth management revenue growth and deepening share of wallet can ensure steady revenue streams for years to come.

Scope

• Datamonitor's proprietary Wealth Management Market Leaders Survey 2005 provides insight into the opinions of wealth managers in the UK;
• Analysis covers trends in client behaviour in the UK;
• Analysis covers product potential and indicates how wealth managers in the UK market will allocate resources;

Report Highlights

Wealth management clients in the UK are becoming more confident handling their own finances, therefore many are less loyal to their wealth manager than they once were.

Alternative investments are forecast to increase in importance in the wealth management landscape in the near future.

Reasons to Purchase

• Provides insight into client relationships with their wealth manager and forecasts how this relationship will change;
• Identifies which product areas are targeted for growth and which are low priorities in the market;