Global Voice Business Trends (Databook)

Table of Contents

• OVERVIEW
  • CATALYST
  • SUMMARY
  • METHODOLOGY
• GLOBAL VOICE BUSINESS TRENDS
  • Introduction
  • Total revenue by DTMF and speech, 2005-2010
  • Platform revenue by DTMF and speech, 2005-2010
  • Enabling software revenue, 2005-2010
  • Applications revenue by DTMF and speech, 2005-2010
  • Services revenue by DTMF and speech, 2005-2010
  • Hosting revenue by DTMF and speech, 2005-2010
• APPENDIX
  • Definitions
    • Platform
    • DTMF (dual tone multi-frequency)
    • Speech
    • Maintenance
    • Enabling software
    • ASR (automatic speech recognition)
    • Engine licenses
    • NLU (Natural Language Processing)
    • Speech tools
    • TTS (text-to-speech)
    • Voice authentication
    • Applications
    • DTMF (dual tone multi-frequency)
    • Speech
    • Services
    • Roadmap/strategic blueprint
    • Requirements/discovery
    • Project management
    • Systems integration and implementation
    • Modifications one year out
    • DTMF (dual tone multi-frequency)
    • Speech
    • Hosting
    • DTMF (dual tone multi-frequency)
    • Speech
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • List of Tables
    • Table 1: Total revenue by DTMF and speech, 2005-2010
    • Table 2: Platform revenue by DTMF and speech, 2005-2010
    • Table 3: Enabling software revenue, 2005-2010
    • Table 4: Applications revenue by DTMF and speech, 2005-2010
    • Table 5: Services revenue by DTMF and speech, 2005-2010
    • Table 6: Hosting revenue by DTMF and speech, 2005-2010
  • List of Figures
    • Figure 1: Total revenue by DTMF and speech, 2005-2010
    • Figure 2: Platform revenue by DTMF and speech, 2005-2010
    • Figure 3: Enabling software revenue, 2005-2010
    • Figure 4: Applications revenue by DTMF and speech, 2005-2010
    • Figure 5: Services revenue by DTMF and speech, 2005-2010
    • Figure 6: Hosting revenue by DTMF and speech, 2005-2010