The Chordiant CRM Radars (Vendor Focus)

Table of Contents

• VIEW
  • CATALYST
  • SUMMARY
• MARKET DEVELOPMENTS
  • The CRM application market is maturing
    • Uptake among SMEs is growing and CRM is converging with adjacent technologies
• ANALYSIS
  • Chordiant: CRM Radars
    • Recommendation: Consider
• APPENDIX
  • Definitions
  • Datamonitor Ratings
  • Extended Methodology
    • Technology
    • User Sentiment
    • Market Impact
  • Methodology
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer
  • List of Figures
    • Figure 1: The Chordiant CRM Radars