Economic Outlook: Desktop Management (Market Focus)

Table of Contents

• DATAMONITOR VIEW
  • CATALYST
  • SUMMARY
• ANALYSIS
  • Market definition
    • The definition of desktop management is fraught with ambiguities
    • Desktop management is converging with IT systems management and other adjacent technology areas
  • Market development
    • Desktop management is an integral part of the infrastructure stack
    • Most of desktop management sales opportunities are in cross-selling, up-selling and upgrades
    • The high degree of overlap between desktop and IT systems management creates additional opportunities
    • The volume of desktop management investment is high but decreasing in all but one solution area
    • The shifting approach to desktop management is shaping investment priorities
  • Market trends
    • Emerging flexible work patterns are driving demand for specific desktop management solutions
    • New releases of popular operating systems offer significant short-term opportunities
    • Current technology trends render desktop computing less important
      • Desktop virtualization offers great potential for desktop estate consolidation
      • Software as a Service (SaaS) is an important factor in turning desktops into thin clients
    • Desktop management and IT systems management are converging
      • The vendor landscape is consolidated around providers of comprehensive IT asset management
      • A strategic view of IT management demands a holistic approach
  • Market Size and go-to-market strategies
    • Lack of a service-oriented approach to desktop management hampers the development of vertical offerings
    • Innovative go-to-market strategies can lower the threshold of desktop management solution viability
• SUMMARY
  • Desktop management is set to become a part of integrated IT systems management
• APPENDIX
  • Definitions
  • Methodology
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer
  • List of Tables
    • Table 1: Penetration by technology area - Technology Trends surveys in 2006 and H1 2007
    • Table 2: The number of desktop management solutions deployed
    • Table 3: The number of enterprises deploying desktop management or IT systems management
    • Table 4: Comparison of desktop management and IT systems management solution area coverage
    • Table 5: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time?
    • Table 6: Which of the following technologies do you currently have and which would you have in six months to 24 months time?
    • Table 7: Client hardware revenue ($ bn.) and market share
    • Table 8: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time? - by industry vertical
    • Table 9: Which of the following technologies do you currently have or use, and which would you have in six months to 24 months time? - by Enterprise size (no. of employees)
  • List of Figures
    • Figure 1: Desktop management is a well-penetrated basic infrastructure technology area
    • Figure 2: Over a third of enterprises are yet to deploy more than two desktop management solution areas
    • Figure 3: Most enterprises have deployed both desktop management and IT systems management
    • Figure 4: The extent of desktop management and IT systems management solution area coverage is related
    • Figure 5: Investment is decreasing in all solution areas but remote control and assistance
    • Figure 6: As enterprises seek to manage desktop sprawl remotely, remote control and assistance technologies will become more important
    • Figure 7: Desktop PCs are being overtaken by Notebook PCs and other client devices
    • Figure 8: Penetration is related to the reliance on desktop computing in each of the industries
    • Figure 9: Investment is growing only among enterprises with fewer than 1000 employees