Abstract
Overview
Introduction
This brief analyses the strengths and weaknesses of Teleware' voice/data
convergence offering. Teleware has been rated according to its market impact
(based on revenues), user sentiment (based on customer perceptions) and the
technology capabilities of its offering.
Scope
- Technology: an assessment of Teleware' technology based on specific
attributes and the availability of certain features.
- User sentiment: tracks end-users' impression of Teleware' products based
on a survey of over 150 voice/data convergence users.
- Market impact: measures Teleware' market impact based on its revenues and
financial performance.
Report Highlights
TeleWare is a UK based, software-only provider supplying solutions that enable
existing infrastructure to be reused within a converged network. Its
middleware and software solutions can be used with various infrastructures and
one of its unique selling points is its interoperability. However it has been
rated ' explore' because of its size.
Reasons to Purchase
- Gain detailed knowledge of Teleware' strengths with regards to technology,
user sentiment and market impact.
- Voice/data convergence vendors can benchmark their own performance against
Teleware in various key criteria.
- Enterprise IT managers will gain valuable insight to improve their
voice/data convergence purchasing decisions.
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