Abstract
Overview
Introduction
This brief analyses the strengths and weaknesses of Cisco' s voice/data
convergence offering. Cisco has been rated according to its market impact
(based on revenues), user sentiment (based on customer perceptions) and the
technology capabilities of its offering.
Scope
- Technology: an assessment of Cisco' s technology based on specific
attributes and the availability of certain features.
- User sentiment: tracks end-users' impression of Cisco' s products based on
a survey of over 150 voice/data convergence users.
- Market impact: measures Cisco' s market impact based on its revenues and
financial performance.
Report Highlights
Cisco has been able to leverage its success as a network provider to become a
leader in the IP telephony and unified communications market. Although Cisco' s
unified communications solutions make up just a small part of its total
portfolio, it is able to provide voice, video, data, and web services over a
highly secure, standards-based IP network.
Reasons to Purchase
- Gain detailed knowledge of Cisco' s strengths with regards to technology,
user sentiment and market impact.
- Voice/data convergence vendors can benchmark their own performance against
Cisco in various key criteria.
- Enterprise IT managers will gain valuable insight to improve their
voice/data convergence purchasing decisions.
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