Abstract
Introduction
This report presents the views of 100 business and technology decision-makers
in the Latin and North American retail banking sector, drilling down into IT
strategy drivers and pinpointing key investment areas for 2008.
Scope
Based on 100 interviews with Latin and North American retail banks Coverage of
the North American markets: US and Canada Coverage of the Latin American
markets: Argentina, Brazil and Mexico
Highlights
Upper tier banks show a bullish attitude towards future IT spending, with over
50% expecting to increase their budgets for 2008. Lower tier banks are more
cautious about spending increases; but there are also fewer that expect a
reduction in IT budgets. Regulatory pressures are keeping banks focused upon
compliance strategies; in the face of continued economic uncertainty, cost
control has again risen in importance. IT security is driving increased IT
spend in over 80% of both upper and lower tier banks, with a majority of lower
tier banks citing it as their highest priority. Of equal importance to upper
tier banks are transaction and process monitoring, and operational risk
management.
Reasons to Purchase
Understand rapidly changing trends in end-user opinion to determine your go to
market strategy Use robust primary data to plan your 2008 strategy with
confidence Complements Datamonitor' s European American Customer Focus report,
DPTC0009.
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