Table of Contents
Overview 1
Catalyst 1
Summary 1
Methodology 1
Table of
Contents 2
Table of figures 3
Table of tables 4
iNTRODUCTION 5
Total spending by US higher education institutions on CRM, 2006 - 2012 6
US higher education spending on CRM by IT segment, 2006 - 2012 7
Total
spending by Australian higher education institutions on CRM, 2006 - 2012 8
Australian higher education spending on CRM by IT segment, 2006 - 2012 9
APPENDIX 10
Definitions 10
Further reading 10
Ask the analyst
10
Datamonitor consulting 10
Disclaimer 11
List of Tables
Table 1: Total spending by US higher education institutions on CRM, 2006 -
2012 6
Table 2: US higher education spending on CRM by IT segment, 2006 -
2012 7
Table 3: Total spending by Australian higher education institutions
on CRM, 2006 - 2012 8
Table 4: Australian higher education spending on CRM
by IT segment, 2006 - 2012 9
List of Figures
Figure 1: Total
spending by US higher education institutions on CRM, 2006 - 2012 6
Figure
2: US higher education spending on CRM by IT segment, 2006 - 2012 7
Figure
3: Total spending by Australian higher education institutions on CRM, 2006 -
2012 8
Figure 4: Australian higher education spending on CRM by IT
segment, 2006 - 2012 9