Shared Services and Outsourcing in European Government (Databook)

Table of Contents

OVERVIEW 3
CATALYST 3
SUMMARY 3
SHARED SERVICES AND OUTSOURCING IN EUROPEAN GOVERNMENT 4
Introduction 4
Total IT services revenue in Europe by region, 2006 to 2012 4
IT services revenue from shared services projects in Europe by region, 2006 to 2012 6
Total IT services revenue in the United Kingdom by type of service, 2006 to 2012 8
IT services revenue from shared services projects in the United Kingdom by type of service, 2006 to 2012 9
Total IT services revenue in the United Kingdom by sector of government, 2006 to 2012 11
IT services revenue from shared services projects in the United Kingdom by sector of government, 2006 to 2012 12
Total IT services revenue in France by type of service, 2006 to 2012 13
IT services revenue from shared services projects in France by type of service, 2006 to 2012 14
Total IT services revenue in France by sector of government, 2006 to 2012 15
IT services revenue from shared services projects in France by sector of government, 2006 to 2012 16
Total IT services revenue in Germany by type of service, 2006 to 2012 17
IT services revenue from shared services projects in Germany by type of service, 2006 to 2012 18
Total IT services revenue in Germany by sector of government, 2006 to 2012 19
IT services revenue from shared services projects in Germany by sector of government, 2006 to 2012 20
Total IT services revenue in Nordics by type of service, 2006 to 2012 21
IT services revenue from shared services projects in Nordics by type of service, 2006 to 2012 22
Total IT services revenue in Nordics by sector of government, 2006 to 2012 23
IT services revenue from shared services projects in Nordics by sector of government, 2006 to 2012 24
Total IT services revenue in Benelux by type of service, 2006 to 2012 25
IT services revenue from shared services projects in Benelux by type of service, 2006 to 2012 26
Total IT services revenue in Benelux by sector of government, 2006 to 2012 27
IT services revenue from shared services projects in Benelux by sector of government, 2006 to 2012 28
Total IT services revenue in Italy by type of service, 2006 to 2012 29
IT services revenue from shared services projects in Italy by type of service, 2006 to 2012 30
Total IT services revenue in Italy by sector of government, 2006 to 2012 31
IT services revenue from shared services projects in Italy by sector of government, 2006 to 2012 32
Total IT services revenue in Spain by type of service, 2006 to 2012 33
IT services revenue from shared services projects in Spain by type of service, 2006 to 2012 34
Total IT services revenue in Spain by sector of government, 2006 to 2012 35
IT services revenue from shared services projects in Spain by sector of government, 2006 to 2012 36
Total IT services revenue in Rest of Western Europe by type of service, 2006 to 2012 37
IT services revenue from shared services projects in Rest of Western Europe by type of service, 2006 to 2012 38
Total IT services revenue in Rest of Western Europe by sector of government, 2006 to 2012 39
IT services revenue from shared services projects in Rest of Western Europe by sector of government, 2006 to 2012 40
Total IT services revenue in Eastern Europe by type of service, 2006 to 2012 41
IT services revenue from shared services projects in Eastern Europe by type of service, 2006 to 2012 42
Total IT services revenue in Eastern Europe by sector of government, 2006 to 2012 43
IT services revenue from shared services projects in Eastern Europe by sector of government, 2006 to 2012 44
APPENDIX 45
Definitions 45
Methodology 45
Further reading 45
Ask the analyst 46
Datamonitor consulting 46
Disclaimer 46

Table 1: Total IT services revenue in Europe by region, 2006 to 2012 7
Table 2: IT services revenue from shared services projects in Europe by region, 2006 to 2012 9
Table 3: Total IT services revenue in the United Kingdom by type of service, 2006 to 2012 10
Table 4: IT services revenue from shared services projects in the United Kingdom by type of service, 2006 to 2012 12
Table 5: Total IT services revenue in the United Kingdom by sector of government, 2006 to 2012 13
Table 6: IT services revenue from shared services projects in the United States by sector of government, 2006 to 2012 14
Table 7: Total IT services revenue in France by type of service, 2006 to 2012 15
Table 8: IT services revenue from shared services projects in France by type of service, 2006 to 2012 16
Table 9: Total IT services revenue in France by sector of government, 2006 to 2012 17
Table 10: IT services revenue from shared services projects in France by sector of government, 2006 to 2012 18
Table 11: Total IT services revenue in Germany by type of service, 2006 to 2012 19
Table 12: IT services revenue from shared services projects in Germany by type of service, 2006 to 2012 20
Table 13: Total IT services revenue in Germany by sector of government, 2006 to 2012 21
Table 14: IT services revenue from shared services projects in Germany by sector of government, 2006 to 2012 22
Table 15: Total IT services revenue in Nordics by type of service, 2006 to 2012 23
Table 16: IT services revenue from shared services projects in Nordics by type of service, 2006 to 2012 24
Table 17: Total IT services revenue in Nordics by sector of government, 2006 to 2012 25
Table 18: IT services revenue from shared services projects in Nordics by sector of government, 2006 to 2012 26
Table 19: Total IT services revenue in Benelux by type of service, 2006 to 2012 27
Table 20: IT services revenue from shared services projects in Benelux by type of service, 2006 to 2012 28
Table 21: Total IT services revenue in Benelux by sector of government, 2006 to 2012 29
Table 22: IT services revenue from shared services projects in Benelux by sector of government, 2006 to 2012 30
Table 23: Total IT services revenue in Italy by type of service, 2006 to 2012 31
Table 24: IT services revenue from shared services projects in Italy by type of service, 2006 to 2012 32
Table 25: Total IT services revenue in Italy by sector of government, 2006 to 2012 33
Table 26: IT services revenue from shared services projects in Italy by sector of government, 2006 to 2012 34
Table 27: Total IT services revenue in Spain by type of service, 2006 to 2012 35
Table 28: IT services revenue from shared services projects in Spain by type of service, 2006 to 2012 36
Table 29: Total IT services revenue in Spain by sector of government, 2006 to 2012 37
Table 30: IT services revenue from shared services projects in Spain by sector of government, 2006 to 2012 38
Table 31: Total IT services revenue in Rest of Western Europe by type of service, 2006 to 2012 39
Table 32: IT services revenue from shared services projects in Rest of Western Europe by type of service, 2006 to 2012 40
Table 33: Total IT services revenue in Rest of Western Europe by sector of government, 2006 to 2012 41
Table 34: IT services revenue from shared services projects in Rest of Western Europe by sector of government, 2006 to 2012 42
Table 35: Total IT services revenue in Eastern Europe by type of service, 2006 to 2012 43
Table 36: IT services revenue from shared services projects in Eastern Europe by type of service, 2006 to 2012 44
Table 37: Total IT services revenue in Eastern Europe by sector of government, 2006 to 2012 45
Table 38: IT services revenue from shared services projects in Eastern Europe by sector of government, 2006 to 2012 46

Figure 1: Total IT services revenue in Europe by region, 2006 to 2012 8
Figure 2: IT services revenue from shared services projects in Europe by region, 2006 to 2012 10
Figure 3: Total IT services revenue in the United Kingdom by type of service, 2006 to 2012 12
Figure 4: IT services revenue from shared services projects in the United Kingdom by type of service, 2006 to 2012 13
Figure 5: Total IT services revenue in the United States by sector of government, 2006 to 2012 15
Figure 6: IT services revenue from shared services projects in the United States by sector of government, 2006 to 2012 16
Figure 7: Total IT services revenue in France by type of service, 2006 to 2012 17
Figure 8: IT services revenue from shared services projects in France by type of service, 2006 to 2012 18
Figure 9: Total IT services revenue in France by sector of government, 2006 to 2012 19
Figure 10: IT services revenue from shared services projects in France by sector of government, 2006 to 2012 20
Figure 11: Total IT services revenue in Germany by type of service, 2006 to 2012 21
Figure 12: IT services revenue from shared services projects in Germany by type of service, 2006 to 2012 22
Figure 13: Total IT services revenue in Germany by sector of government, 2006 to 2012 23
Figure 14: IT services revenue from shared services projects in Germany by sector of government, 2006 to 2012 24
Figure 15: Total IT services revenue in Nordics by type of service, 2006 to 2012 25
Figure 16: IT services revenue from shared services projects in Nordics by type of service, 2006 to 2012 26
Figure 17: Total IT services revenue in Nordics by sector of government, 2006 to 2012 27
Figure 18: IT services revenue from shared services projects in Nordics by sector of government, 2006 to 2012 28
Figure 19: Total IT services revenue in Benelux by type of service, 2006 to 2012 29
Figure 20: IT services revenue from shared services projects in Benelux by type of service, 2006 to 2012 30
Figure 21: Total IT services revenue in Benelux by sector of government, 2006 to 2012 31
Figure 22: IT services revenue from shared services projects in Benelux by sector of government, 2006 to 2012 32
Figure 23: Total IT services revenue in Italy by type of service, 2006 to 2012 33
Figure 24: IT services revenue from shared services projects in Italy by type of service, 2006 to 2012 34
Figure 25: Total IT services revenue in Italy by sector of government, 2006 to 2012 35
Figure 26: IT services revenue from shared services projects in Italy by sector of government, 2006 to 2012 36
Figure 27: Total IT services revenue in Spain by type of service, 2006 to 2012 37
Figure 28: IT services revenue from shared services projects in Spain by type of service, 2006 to 2012 38
Figure 29: Total IT services revenue in Spain by sector of government, 2006 to 2012 39
Figure 30: IT services revenue from shared services projects in Spain by sector of government, 2006 to 2012 40
Figure 31: Total IT services revenue in Rest of Western Europe by type of service, 2006 to 2012 41
Figure 32: IT services revenue from shared services projects in Rest of Western Europe by type of service, 2006 to 2012 42
Figure 33: Total IT services revenue in Rest of Western Europe by sector of government, 2006 to 2012 43
Figure 34: IT services revenue from shared services projects in Rest of Western Europe by sector of government, 2006 to 2012 44
Figure 35: Total IT services revenue in Eastern Europe by type of service, 2006 to 2012 45
Figure 36: IT services revenue from shared services projects in Eastern Europe by type of service, 2006 to 2012 46
Figure 37: Total IT services revenue in Eastern Europe by sector of government, 2006 to 2012 47
Figure 38: IT services revenue from shared services projects in Eastern Europe by sector of government, 2006 to 2012 48