Table of Contents
TABLE OF CONTENTS
Overview 1
Catalyst 1
Summary 1
VOICE/DATA CONVERGENCE IN GOVERNMENT 5
Extent to which government
institutions currently have or use voice/data convergence solutions 5
Government institutions that are considering investment in voice/data
convergence solutions in the next 6 months 7
Government institutions that
are considering investment in voice/data convergence solutions in 6 months to
2 years time 9
Government institutions' preferred approach to buying
voice/data convergence solutions 11
Size of investment in single biggest
IT project in budget year 2006 13
Area of investment for single biggest IT
project in budget year 2006 15
Technologies that government institutions
are currently outsourcing 17
Technologies that government institutions are
considering outsourcing in the next 6 months 19
Technologies that
government institutions are considering outsourcing in 6 months to 1 year' s
time 21
APPENDIX 23
Breakdown of the Technology Trends sample by
geography 23
Breakdown of the Technology Trends sample by company size
25
Breakdown of the Technology Trends sample by company revenue 27
Further reading 29
Ask the analyst 29
LIST OF FIGURES
Figure 1: Extent to which government institutions currently have or use
voice/data convergence solutions 5
Figure 2: Government institutions that
are considering investment in voice/data convergence solutions in the next 6
months 7
Figure 3: Government institutions that are considering
investment in voice/data convergence solutions in 6 months to 2 years time
9
Figure 4: Government institutions' preferred approach to buying
voice/data convergence solutions 11
Figure 5: Size of investment in single
biggest IT project in budget year 2006 13
Figure 6: Area of investment for
single biggest IT project in budget year 2006 15
Figure 7: Technologies
that government institutions are currently outsourcing 17
Figure 8:
Technologies that government institutions are considering outsourcing in the
next 6 months 19
Figure 9: Technologies that government institutions are
considering outsourcing in 6 months to 1 year' s time 21
Figure 10:
Breakdown of the Technology Trends sample by geography 23
Figure 11:
Breakdown of the Technology Trends sample by company size 25
Figure 12:
Breakdown of the Technology Trends sample by company revenue 27
LIST
OF TABLES
Table 1: Extent to which government institutions currently
have or use voice/data convergence solutions 6
Table 2: Government
institutions that are considering investment in voice/data convergence
solutions in the next 6 months 8
Table 3: Government institutions that
are considering investment in voice/data convergence solutions in 6 months to
2 years time 10
Table 4: Government institutions' preferred approach to
buying voice/data convergence solutions12
Table 5: Size of investment in
single biggest IT project in budget year 2006 14
Table 6: Area of
investment for single biggest IT project in budget year 2006 16
Table 7:
Technologies that government institutions are currently outsourcing 18
Table 8: Technologies that government institutions are considering
outsourcing in the next 6 months 20
Table 9: Technologies that government
institutions are considering outsourcing in 6 months to 1 year' s time 22
Table 10: Breakdown of the Technology Trends sample by geography 24
Table
11: Breakdown of the Technology Trends sample by company size 26
Table 12:
Breakdown of the Technology Trends sample by company revenue 28
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