Table of Contents
TABLE OF CONTENTS
Overview 1
Catalyst 1
Summary 1
DESKTOP
MANAGEMENT IN RETAIL 5
Extent to which retailers currently have or use
desktop management solutions 5
Retailers that are considering investment
in desktop management solutions in the next 6 months 7
Retailers that are
considering investment in desktop management solutions in 6 months to 2 years
time 9
Retailers' preferred approach to buying desktop management
solutions 11
Size of investment in single biggest IT project in budget
year 2006 13
Area of investment for single biggest IT project in budget
year 2006 15
Technologies that retailers are currently outsourcing 17
Technologies that retailers are considering outsourcing in the next 6 months
19
Technologies that retailers are considering outsourcing in 6 months to
2 years' time 21
APPENDIX 23
Breakdown of the Technology Trends sample
by geography 23
Breakdown of the Technology Trends sample by company size
25
Breakdown of the Technology Trends sample by company revenue 27
Further reading 29
Ask the analyst 29
LIST OF FIGURES
Figure 1: Extent to which retailers currently have or use desktop management
solutions 5
Figure 2: Retailers that are considering investment in desktop
management solutions in the next 6 months 7
Figure 3: Retailers that are
considering investment in desktop management solutions in 6 months to 2 years
time 9
Figure 4: Retailers' preferred approach to buying desktop
management solutions 11
Figure 5: Size of investment in single biggest IT
project in budget year 2006 13
Figure 6: Area of investment for single
biggest IT project in budget year 2006 15
Figure 7: Technologies that
retailers are currently outsourcing 17
Figure 8: Technologies that
retailers are considering outsourcing in the next 6 months 19
Figure 9:
Technologies that retailers are considering outsourcing in 6 months to 2
years' time 21
Figure 10: Breakdown of the Technology Trends sample by
geography 23
Figure 11: Breakdown of the Technology Trends sample by
company size 25
Figure 12: Breakdown of the Technology Trends sample by
company revenue 27
LIST OF TABLES
Table 1: Extent to which
retailers currently have or use desktop management solutions 6
Table 2:
Retailers that are considering investment in desktop management solutions in
the next 6 months 8
Table 3: Retailers that are considering investment in
desktop management solutions in 6 months to 2 years time 10
Table 4:
Retailers' preferred approach to buying desktop management solutions 12
Table 5: Size of investment in single biggest IT project in budget year 2006
14
Table 6: Area of investment for single biggest IT project in budget
year 2006 16
Table 7: Technologies that retailers are currently
outsourcing 18
Table 8: Technologies that retailers are considering
outsourcing in the next 6 months 20
Table 9: Technologies that retailers
are considering outsourcing in 6 months to 2 years' time 22
Table 10:
Breakdown of the Technology Trends sample by geography 24
Table 11:
Breakdown of the Technology Trends sample by company size 26
Table 12:
Breakdown of the Technology Trends sample by company revenue 28