Customer Relationship Management Software Spending through 2012 in Insurance Western Europe (Databook)

Table of Contents

TABLE OF CONTENTS
Overview 1
Catalyst 1
Summary 1
Methodology 1
iNTRODUCTION 5
Global Spending on CRM Licenses by Insurers, by Region, through 2012 6
Western European Spending on CRM Licenses by Insurers, by Country, through 2012 8
Western European Spending on CRM Licenses, by Insurer Type, through 2012 10
APPENDIX 11
Definitions 11
Further reading 11
Ask the analyst 11
Datamonitor consulting 11
Disclaimer 11


TABLE OF FIGURES
Figure 1: Global Spending on CRM Licenses by Insurers, by Region, through 2012 ($ millions) 6
Figure 2: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions) 8
Figure 3: Western European Spending on CRM Licenses, by Insurer Type, through 2012 ($ millions) 10


TABLE OF TABLES
Table 1: Global Spending on CRM Licenses by Insurers, by Region, through 2012 ($ millions) 7
Table 2: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions) 9
Table 3: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions) 10