2008 Trends to Watch: Voice & Video Devices

Table of Contents

• DATAMONITOR VIEW
  • CATALYST
  • SUMMARY
• ANALYSIS
  • Introduction
  • Embedded speech recognition is becoming more accessible
    • The proliferation of devices means more competitive pricing
    • ' Hands Free' driving regulations mean there is a greater need for in-car speech recognition
    • The slow deployment of 3G and data transfer costs are inhibiting growth
  • Adoption of speech solutions will continue to grow rapidly in the healthcare industry
    • Worldwide initiatives for electronic health records mean that transcription is in high demand
    • Cost pressure and patient safety are also drivers
    • High volumes of document production in the legal industry make speech recognition an attractive option
  • The IVVR market will progress slowly despite some initial interest
    • The introduction of mobile standards and the deployment of 3G networks are slow to materialize
    • The economic climate means that enterprises are less likely to invest in emerging technologies
    • However there is growing interest in video for the retail and advertising industries
  • Video conferencing will remain in the public eye
    • Vendors will continue to invest in video conferencing
    • Cost saving is likely to be the main driver for adoption
  • The social networking revolution is forcing consumer and enterprise boundaries to blur
    • Consumers are influencing enterprises' communications behavior
    • Enterprises will form policies around the use of social networking
    • Microsoft will gain mindshare after heavy investments in speech technology in 2007
  • SUMMARY
• APPENDIX
  • Definitions
  • Methodology
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer