2008 Trends to Watch: Business Process Outsourcing

Table of Contents

• DATAMONITOR VIEW
  • CATALYST
  • SUMMARY
• ANALYSIS
  • Economic uncertainty represents an opportunity, not a threat
  • Global delivery models will continue to move beyond India
  • Vendor consolidation is set to continue
• ACTION POINTS
  • Use global delivery and multi-sourcing models to offset any economic downturn
  • Investigate new delivery locations and business areas
  • Vendors should not buy for the sake of buying
• APPENDIX
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer
  • List of Figures
    • Number of IT Services Deals With Offshore Component, 2003-2007
    • Number of IT Services merger & acquisitions (M&As), 2004-2007