Abstract
Introduction
The insurance sector continues to outperform expectations although headwinds
remain. The need for operational efficiency underpins IT budget growth, while
demand grows for replacement projects and improvements to business processing.
This report covers tech. trends across insurance, including predominant
technology investment strategies, as measured by our latest primary research.
Scope
IT Budgets and technology drivers and strategies Recent trends in insurance
business operations, including claims, policy administration, distribution and
outsourcing Life, Non-life and Multi-line carriers represented Geographic
scope covers Asia-Pacific, Europe and North America, including 20 countries
Highlights
Results reflect a growing emphasis on IT in general, as strong 5-year results
underpin more long-term project work (legacy replacement ) and compliance
requirements Europe and Asia Pacific insurers have greater acceptance of
packaged software Insurers continue to see value in "owning" many elements of
the claims process overlay of ECM/BPM can allow them to maintain legacy
investment
Reasons to Purchase
Business trends surveys briefings, enable our clients to access latest primary
research and comprehensive understanding of IT and business trends.
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