Understanding Adoption of IT Systems Management Technologies (Customer Focus)

Table of Contents

• DATAMONITOR VIEW
• CATALYST
• SUMMARY
• ANALYSIS
• All IT systems management technologies will receive similar levels of investment
• Market penetration will increase at a similar rate for all IT systems management technologies
• A higher proportion of enterprises have deployed network management solutions
• Enterprises will be investing in all IT systems management technologies
• There are clear variations in investment by geography, industry and company size
• Enterprises in Spain and Germany have the highest penetration of IT systems management
• A high proportion of enterprises in France and Australia will be investing in the short and medium term
• The penetration of IT systems management solutions is relatively high for all industries
• All sizes of enterprise are planning to invest in IT systems management
• A significant proportion of enterprises are making systems management their largest IT project
• IT systems management projects are popular amongst retail banks and educational institutions
• There are variations in channel preference by country for IT systems management
• German and Italian enterprises are more likely to use the hosted service model
• Outsourcing of IT systems management is set to increase in the next two years
• Enterprises in energy/utilities and retail banks are more likely to outsource their IT systems management
• Italian enterprises are most likely to outsource their IT systems management solutions
• The CIO and the CEO are the most influential positions for making investment decisions
• The IT systems management market is dominated by three large vendors
• Microsoft has the greatest mindshare with HP and IBM following closely
• SUMMARY
• IT systems management technologies will continue to receive steady investments
• APPENDIX
• Definitions
• Methodology
• Further reading
• Ask the analyst
• Datamonitor consulting
• Disclaimer

List of Tables

• Table 1: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years?
• Table 2: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years?
• Table 3: Do you currently have or use any IT systems management solutions, and would you consider investment in the next 6 months? 2 years?
• Table 4: Do you currently have or use any IT systems management solutions, and would you consider investment in the next 6 months? 2 years?
• Table 5: Which of the following would you prioritise for investment in the next 6 months or 6-24 months?
• Table 6: If you are planning to make IT systems management your single biggest IT project in 2007, how much investment are you making?
• Table 7: What is your preferred approach to buying IT systems management?
• Table 8: Do you outsource IT systems management now, or are you considering outsourcing in the next 6 months? 2 years?
• Table 9: Do you outsource IT systems management now, or are you considering outsourcing in the next 6 months? 2 years?
• Table 10: Please rank the 2 most influential positions in your organization when making investment decisions regarding IT systems management
• Table 11: For each technology area which you have invested in or are planning to invest in during the next two years, please pick two firms which you believe to be ' leaders' in their field

List of Figures

• Figure 1: Network management is the most popular IT systems management solution
• Figure 2: Data and database management will receive the highest number of investments
• Figure 3: France and Australia will be investing the most in IT systems management in the next two years
• Figure 4: Enterprises in the insurance industry are making the most investments in IT systems management
• Figure 5: Smaller enterprises will be making the most investments in IT systems management solutions
• Figure 6: Retail banks are making the most investments in IT systems management
• Figure 7: Enterprises in Germany and Italy favor the hosted service model
• Figure 8: Outsourcing of IT systems management is likely to become more popular
• Figure 9: Outsourcing of IT systems management is popular amongst Italian enterprises
• Figure 10: The CIO and CEO are the most influential in making IT systems management investment decisions
• Figure 11: Microsoft, HP and IBM have the majority of mindshare