Abstract
This Energy Insights study explores and documents the aging workforce problem
in the U.S. utility industry, with a specific emphasis on the problem of aging
engineering and technical staff in the energy delivery line of business. It
highlights specific utility aging workforce examples and presents best practice
strategies for addressing the aging workforce issue. Additionally, this study
explores the role that information technology - especially enterprise asset
management and manufacturing execution applications and streaming condition
monitoring data - can play in helping energy delivery businesses cope with the
aging workforce crisis.
The purpose of this study is to give utility companies an overview of the aging
workforce issue and to help utilities develop effective business and IT
strategies for coping with the aging workforce problem.
"Refineries and power generators should realize that the aging workforce
problem also contains an opportunity to significantly change the way business
in conducted," stated Jill Feblowitz, program director of Energy Insights.
"Strategies being developed by process companies in the wholesale energy
industry are based on the premise that technology can be deployed to support
process improvement and business innovation in ways that require substantially
fewer staff to produce the same amount of energy at greater levels of
reliability and at the same or lower cost."
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