Worldwide Utility Industry IT Spending Guide Taxonomy and Methodology

Table of Contents

• Table of Contents
• Energy Insights Opinion
• In This Report
• Situation Overview
  • Utility Industry Definition
  • Table: Utility Industry Definition
    • Line-of-Business Definitions
      • Distribution
      • Generation
      • Retail
      • Shared Services/Other
      • Trading
      • Transmission/Pipelines
  • Technology Definitions
    • Hardware
      • Personal Computers and Traditional Workstations
      • Servers
        • High-End Enterprise Servers
        • Other Servers
      • Storage
      • Printers and Multifunction Peripherals
      • Smart Handheld Devices and Radio Frequency Identification
      • Network Equipment
    • Software
      • Customer Care and Billing
      • Energy Trading and Risk Management Applications
      • Enterprise Resource Management
      • Health, Safety, and Environment
      • Other Software
      • Plant Engineering and Operations
      • Project Management
      • Network Automation and Control
      • Security Software
      • Supply Chain Management Applications
      • Work and Asset Management
      • Channel Uplift
    • IT Services
      • IT Consulting
        • Exceptions and Exclusions
      • Systems Integration
        • Exceptions and Exclusions
      • Network Consulting and Integration Services
        • Exceptions and Exclusions
      • Custom Application Development
        • Exceptions and Exclusions
      • IS Outsourcing
        • Exceptions and Exclusions
      • Network and Desktop Outsourcing Services
        • Exceptions and Exclusions
      • Application Management
        • Exceptions and Exclusions
      • Software as a Service
        • Exceptions and Exclusions
      • Hosting Infrastructure Services
        • Exceptions and Exclusions
      • Hardware Deploy and Support
        • Exceptions and Exclusions
      • Software Deploy and Support
        • Exceptions and Exclusions
      • IT Education and Training
        • Exceptions and Exclusions
  • Differences from IDC' s Worldwide Vertical Markets Program
  • Methodology
    • IDC' s Vertical Market Model
    • Energy Insights' Segmentation Model
    • Survey Methodology
• Future Outlook
• Essential Guidance
  • Actions to Consider
• Learn More
  • Related Research
  • Synopsis