Customer Concerns About Climate Change

Table of Contents

• Table of Contents
• Energy Insights Opinion
• In This Report
  • Methodology
• Situation Overview
  • Introduction
    • PG&E' s ClimateSmart Program
    • SMUD' s Carbon Offset Calculator
  • Survey Findings
    • Important Energy Issues
    • Figure: Consumer Perception of the Single Most Important Energy-Related Issue Facing the United States Today
    • Figure: Level of Consumer Concern About the Effects of Climate Change
    • Combating Climate Change
    • Figure: Consumer Perception of Group Responsible for Taking the Lead on Combating Climate Change
    • Role of Electric and Natural Gas Utilities
    • Figure: Consumer Perception of Electric and Natural Gas Utility Companies' Responsibility for Combating Climate Change
    • Figure: Consumer Perception of Utility Efforts to Protect the Environment and Reduce the Effects of Climate Change
    • Figure: Ability of Electricity-Generating Companies to Limit Emissions
    • Figure: Actions Electricity Generators Can Take to Limit Emissions
    • Individual Actions
    • Figure: Consumer Actions Taken to Reduce Carbon Emissions
    • Figure: Consumer Willingness to Pay to Support Utility and Government Efforts to Limit Climate Change
    • Figure: Estimated Consumer Take Rate for Voluntary Climate Change Program by Cost per Month
  • Analysis
• Future Outlook
• Essential Guidance
  • Actions to Consider
• Learn More
  • Related Research
    • Energy Insights Research
    • Other Research
  • Synopsis