Western Europe, Utilities Industry, IT Budget Distribution and Channel Selection: IDC 2007 Survey

Table of Contents

• Table of Contents
• Energy Insights Opinion
• In This Report
  • Methodology
  • Definitions
    • Utilities Industry
  • Survey Respondent Profiles
  • Table: Western Europe, Utilities, Respondent Company Distribution (% of Companies)
  • Table: Western Europe, Utilities, Survey Respondents Profile by Functional Area and Country (% of Companies)
  • Table: Western Europe, Utilities, Survey Respondents Profile by Job Title and Country (% of Companies by Country)
  • Table: Western Europe, Utilities, Survey Respondents Profile by Location and Country (% of Companies)
• SiTuation Overview
  • IT Budget Distribution Patterns
    • Infrastructure Upgrades Lead Spending Among Utilities
    • Figure: Western Europe, Utilities, Current Distribution of IS Operating Budget Among Spending Areas (% of IS Operating Budget)
    • Table: Western Europe, Utilities, Current Distribution of IS Operating Budget Among Spending Areas (% of IS Operating Budget)
    • Very Even Split Between Internal and External Spending
    • Figure: Western Europe, Utilities, Current Distribution of IS Operating Budget Between Internal and External Spending
    • Table: Western Europe, Utilities, Current Distribution of IS Operating Budget Between Internal and External Spending (%)
  • IT Vendors Selection
    • Utilities Rely on External Consultants
    • Figure: Western Europe, Utilities, Use of External Consultants/Third Parties to Support IT Decisions (% of Respondents)
    • Figure: Western Europe, Utilities, Type of External Consultants/Third Parties Supporting IT Decisions (% of Respondents)
    • Figure: Western Europe, Utilities, Scope of Involvement of External Consultants/Third Parties to Support IT Decisions (% of Respondents)
    • Figure: Western Europe, Utilities, Satisfaction with External Consultants/Third Parties (Rating 1 to 4)
    • Primary IT Vendor' s Characteristics Sought After by Utilities
    • Figure: Western Europe, Utilities, Level of Importance of Criteria for Choosing Company' s Primary Supplier
    • The Gap Between Selection Criteria and Utilities' Satisfaction
    • Figure: Western Europe, Utilities, Level of Satisfaction with Company' s Primary Supplier
    • Figure: Western Europe, Utilities, Level of Importance for Choice of Primary IT Vendor Against the Satisfaction Rating of Primary IT Supplier' s Performance
  • Decision-Making Process: The Role of the CIO and Other Departments
  • Figure: Western Europe, Utilities, Business Functions' Role for the Level of IT Budget
  • Figure: Western Europe, Utilities, Business Functions' Role for the Implementation/Enhancement of Important IT Solutions
  • Figure: Western Europe, Utilities, Business Functions' Role for the Selection of a Vendor or a Brand of Important IT Solutions
• Future Outlook
  • Positive Outlook Dominates Utility Firms in Western Europe
  • Figure: Western Europe, Utilities, Today' s Business Outlook by Subindustry (% of Respondents)
  • Table: Western Europe, Utilities, Today' s Business Outlook by Subindustry (% of Respondents)
  • Stability Leaning on Positive Sweeps Western Europe Utilities' IS Budget Expectations
  • Figure: Western Europe, Utilities, Expected Change in IS Operating Budget in the Next 12 Months (% of Companies)
  • Table: Western Europe, Utilities, Expected Change in IS Operating Budget in the Next 12 Months (% of Companies)
  • Infrastructure Upgrades Will Still Get the Majority of Attention
  • Figure: Western Europe, Utilities, Expected Change in IS Operating Budget in the Next 12 Months by Spending Area (% of Companies)
  • Table: Western Europe, Utilities, Expected Change in IS Operating Budget in the Next 12 Months by Spending Area (% of Companies)
  • External IS Budget to Experience a Positive Change
  • Figure: Western Europe, Utilities, Expected Change in the Next 12 Months in the Share of External Spending (% of Companies)
  • Table: Western Europe, Utilities, Expected Change in External Share of IS Operating Budget in the Next 12 Months (% of Companies)
  • Web-Enablement Initiatives are Increasing
  • Figure: Western Europe, Utilities, IS Operating Budget and Web-Enablement Initiatives Share by Subindustry (%)
  • Figure: Western Europe, Utilities, IS Operating Budget and Web-Enablement Initiatives Share by Country (%)
  • Primary Source of IT Products and Services: System Integrators and Consultants Lead but not in Terms IT Spending
  • Figure: Western Europe, Utilities, Primary Source of IT Products and Services Over the Next 12 Months (% of Respondents)
  • Figure: Western Europe, Utilities, Expected IT Budget Breakdown by Source Over the Next 12 Months (% of Total External IT Budget)
  • Figure: Western Europe, Utilities, Expected Changes in IT Budget Breakdown by Source Over the Next 12 Months (% of Respondents)
  • Utilities' Approach Towards Innovation in IT Adoption
  • Figure: Western Europe, Utilities, Approach Toward Information Technology (% of Respondents)
  • Main Areas of Focus Among Utilities
    • Top 3 IT Focus Areas in the Near Future
    • Figure: Western Europe, Utilities, Main Areas of Organization' s IT Focus During the Next 12 Months (% of Respondents)
    • Utilities' Leading Business Initiatives
    • Figure: Western Europe, Utilities, Leading Business Initiatives to Support IT Decisions
    • Utilities' Urgent Issues
    • Figure: Western Europe, Utilities, Importance of Key Items
• Essential Guidance
  • Actions to Consider for Utilities
  • Actions to Consider For IT Vendors
• Learn More
  • Related Research
  • Synopsis