Automotive Financial Services in Eastern and South-Eastern Europe

Table of Contents

0.0 EXECUTIVE SUMMARY

• Finance and leasing: a market worth €24.8 billion in gross advances and assets leased in 2006…
• … with point-of-sale finance claiming a share of around 66.1% of the total market value
• Average point-of-sale take-up rates among buyers of new cars remain relatively weak in Russia
• In at least three countries, dealers are expanding the number of providers with which they work
• Dealers typically constitute an important distribution channel for underwriters of motor insurance…
• … with average take-up rates high as a result of automatic packaging within finance and leasing
• Creditor insurance: programs for payment protection insurance are most in evidence in Turkey
• Extended warranties: policies sold alongside new cars make up the bulk of the total market value
• Road assistance: local assistance entities impede the progress of international firms
• International comps. increasingly seek to build a position in local finance and leasing markets…
• … an activity that may also result in further changes in the owner. patters of captive finance arms
• The times lines for development of ancillary auto. financial services vary by product and country

1.0 INTRODUCTION

• What is this report about?
• The focus of the report is on financial services related to the sale of passenger cars to individuals
• Rationale
• Financial services provision is crucial to the profitability of automotive entities…
• … and extends to a range of insurance, warranty and assistance concepts…
• … although published information on these markets remains at a premium
• Changes in the structure of the dealer channel have implications for automotive financial services
• Methodology
• Dealer survey
• Manufacturer survey
• Market data
• Computation of market data is based on a complex set of assumptions and variables…
• … which Finaccord has compared against secondary information sources wherever possible
• Definitions
• Finaccord
• PartnerBASE™
• Other studies focused on automotive financial services in Europe

2.0 REGIONAL OVERVIEW

• Introduction
• Passenger vehicle data
• The region' s passenger car parc is growing at an average annual rate of almost 5.0%
• Five of the eight markets reviewed experience a rapidly growing market for new car sales
• The region' s market for sales of used passenger cars is subject to robust development
• The high share of new car sales of VAZ in Russia and Ukraine skews the competitive structure…
• … with Renault Nissan emerging as the largest of the mainstream groups across the whole reg
• Motor dealer data
• The number of franchised dealership sales outlets expands most rapidly in Romania…
• … although those in Turkey are by far the most productive in terms of average sales per outlet
• Finance / leasing
• Survey results
• Provision of finance and leasing services is fundamental to the profitability of dealerships
• Dealers are most likely to work with a high number of finance providers in Russia and Ukraine
• The average number of finance providers used by Turkish dealers has almost tripled
• Captive finance providers exert the greatest control over dealerships in Slovenia…
• … although across the region as a whole their influence on dealers is relatively weak
• Average customer take-up rates at the point of sale are highest for new cars in Bulgaria
• Russian dealerships appear to have approved their effectiveness as financial intermediaries
• Leasing accounts for more than 50% of all car finance deals for consumers in four countries
• Over a half of manufacturer brands possess their own finance / leasing services in six countries
• Market size and growth
• In terms of the overall number of credit agreements, Russia' s market is the region' s largest…
• … a status that it retains comfortably if point-of-sale finance is considered in isolation…
• … and it accounts for over 45% of the region' s total market worth €24.78 billion in value terms
• Private car finance in the region adds up to a market growing at an average annual rate of 35.8%
• The increasing availability of point-of-sale and direct credit reduces the share of cash only sales
• Total point-of-sale finance and leasing possessed a value of over €16 billion in 2006
• For sales of new cars, point-of-sale finance is outpacing credit advanced by direct lenders
• Across the whole region, point-of-sale finance for new cars is almost triple that of direct lending
• The share of dealerships in finance provided for used car sales increases to 11.9% in 2006…
• …with point-of-sale gross advances and assets leased amounting to €3.0 billion
• Motor insurance
• Over 80% of dealers interviewed offer motor insurance in all territories other than Slovenia
• On average, Russian dealerships liaise with over eight underwriters each for motor insurance
• Adherence to captive motor ins. propositions is most prevalent only in Greece and Romania
• Average take-up rates for new cars for the region as a whole are in excess of 70%
• … mainly as a consequence of automatic integration within finance and leasing packages
• Slovenia appears to be the region' s least promising market for dealer-intermediated motor pols.
• Enthusiasm for branded or endorsed motor insurance varies widely from country to country
• Dealer-intermediated motor insurance accounts for a significant percentage of the regional total
• … with the Russian market alone likely to be worth almost €1 billion in gross written premiums
• Creditor insurance
• Automotive financial services embrace creditor insurance only in three of the eight countries…
• … and in Russia, the penetration rate is indicative of awareness rather than active intermediation
• Turkey achieves by far the most impressive average take-up rates for creditor insurance…
• … a performance that is also visible in the overall cross-selling rates for the same product
• Where present, a majority of schemes for creditor insurance are organised on an indirect basis
• Direct lenders account for the majority of creditor insurance sold in conjunction with car finance…
• … with only Turkish dealerships having built up much of a position as intermediaries in this area
• Extended warranties
• On average, over a third of dealers in the region are active in extended warranty sales
• The average number of warranty providers used in Croatia is high relative to other countries
• Only in Romania is there no evidence for the establishment of non-captive warranty schemes
• Average take-up rates for extended warranties are strongest in Greece and Turkey…
• … although overall take-up rates are lower as a result of the limited penetration among dealers
• Only in Turkey have as many as a half of the brands reviewed established warranty programs
• A reasonably sizeable market for extended warranties is developing in four of the eight countries
• GAP insurance
• A number of factors point to the future introduction to the region of GAP cover
• Road assistance
• Few manufacturer brands have yet set up formal road assist. services in Russia and Ukraine
• Eastern and South-Eastern Europe is populated by both international and local competitors…
• … with the latter category including SBA, ELPA, Romanian International Assistance and IKS
• Manufacturers' captive finance operations
• Financial services constitute a crucial source of profitability to major automotive groups…
• … although the sale of a 51% stake in GMAC by General Motors is a significant development

3.0 BULGARIA

• Introduction
• Passenger vehicle data
• Sales of both new cars and used cars rise strongly in 2006 following years of stagnation
• Total sales of 7,715 new cars in 2006 establish Peugeot Citroën as the Bulgarian market leader
• Motor dealer data
• Franchised dealership sales outlets exceed 200 in number for the first time in 2005
• The limited number of sales contracts produces exceptionally high average sales per contract
• Finance and leasing - market size and growth
• New cars financed at the point of sale grow at an average rate of over 55% per annum…
• … helping the total point-of-sale market to reach approximately BGN 463 million in 2006
• The markets for private car finance and consumer lending are growing at roughly the same rate
• Dealer survey - top level results
• Dealers do not yet sell creditor or GAP ins. although a minority promote extended warranties
• Over 80% of buyers of new cars take out finance / leasing and motor ins. at the point of sale
• On average, Bulgarian dealers work with over three partners for finance and leasing
• Almost all private car finance contracts in Bulgaria are in the form of leasing agreements
• Competitor dynamics
• Finance / leasing: Raiffeisen Leasing and Interlease are most commonly used by dealers…
• … although they are challenged by a number of other firms attracted by market' s rapid growth
• Motor insurance: three companies account for over a half of the dealer intermediated market
• Extended warranties: warranty schemes are being promoted by a small minority of dealers
• Manufacturer relationships
• A significant number of importers have established their own leasing operations
• Motor insurance: Allianz is an official partner for the importers of eight automotive brands
• Extended warranties: few importers operate warranty schemes for the brands they manage
• Road assistance: Allianz Assistance, Interamerican Assistance and the SBA are all utilised
• Data bank

4.0 CROATIA

• Introduction
• Passenger vehicle data
• Sales of used cars, including imports, are likely to have easily outgrown sales of new cars
• The Opel, Renault and Volkswagen brands all hold a market share in excess of 10%
• Motor dealer data
• The number of dealer outlets peaks at 489 in 2003 but varies little over the full 2001-5 period
• The sales efficiency of Croatian dealerships appears low when compared to the regional ave
• Finance and leasing - market size and growth
• Dealers gain ground in the market for finance and leasing offered to buyers of new cars…
• … with the point-of-sale market attaining a value of around HrK 4.64 billion in 2006
• Dealer survey - top level results
• Extended warranties are promoted by over a half of Croatian dealerships
• Average take-up rates for point-of-sale finance and leasing exceeds 70% for new car buyers
• Dealerships typically collaborate with between three and four providers of finance and leasing
• The vast majority of private car finance contracts take the form of leasing-based agreements
• Competitor dynamics
• Finance / leasing: through three separate units, UniCredit is the point-of-sale market leader
• Motor insurance: Croatia Osiguranje and Allianz dominate distribution through dealerships
• Extended warranties: a majority of Croatian dealerships promote non-captive warranties only
• Manufacturer relationships
• Finance / leasing: a number of brands maintain preferred partners for finance and leasing
• Motor insurance: only the importers of Mitsubishi, Opel and Seat have formal relationships
• Extended warranties: 12 brands had warranty progrs. up and running at the time of the research
• Road assistance: a majority of brands collaborate with HAK in the field of breakdown recovery
• Data bank

5.0 GREECE

• Introduction
• Passenger vehicle data
• Sales of used vehicles continue to grow in Greece although sales of new cars stagnate
• Eight manufacturer groups claim a market share in excess of 5.0% of registrations in 2006
• Motor dealer data
• The number of franchised dealer outlets in Greece reaches a five-year high of 1,721 in 2005
• Greece' s unique geography is a likely cause of the country' s low average sales per outlet
• Finance and leasing - market size and growth
• The value of fin. organised at the point of sale declined for new cars between 2002 and 2006
• The aggregate value of the private car finance market reaches €3.81 billion in 2006
• Dealer survey - top level results
• Schemes for creditor insurance and extended warranties are increasingly in evidence
• More than one in two customers take out finance / leasing and motor ins. at the point of sale
• Dealers have increased the average number of financial providers with which they co-operate
• Lending-based contracts dominate point-of-sale finance in Greece
• Competitor dynamics
• Finance / leasing: captive provs. have seen a deterioration of their position at the point of sale
• Motor insurance: Ethniki is the most frequently used non-captive provider in a fragmented mkt
• Extended warranties: dealers promoting warranties tend to focus on captive programs
• Manufacturer relationships
• Finance / leasing: partnerships for manufacturer-branded finance and leasing are fragmented
• Motor insurance: brokers play a prominent role in the market for branded motor insurance
• Creditor insurance: in a majority of cases, deals for creditor insurance are organised indirectly
• Extended warranties: Allianz runs warranty programs on behalf of six of the brands surveyed
• Road assistance: Mondial Assistance and ELPA claim the majority of manufacturer relations.
• Data bank

6.0 ROMANIA

• Introduction
• Passenger vehicle data
• Sales of new passenger cars surge at an average rate of growth per annum of 30.2%
• Dacia alone accounts for well over one third of new passenger car registrations in Romania
• Motor dealer data
• Booming sales of new and used cars brings about a rapid inc. in the number of sales outlets
• In terms of average sales per sales outlet, Romanian dealers appear to be relatively productive
• Finance and leasing - market size and growth
• The volume of cars financed at the point of sale surges between 2002 and 2006…
• … helping the market to increase at an average annual rate of 44.7% in value terms
• Dealer survey - top level results
• Extended warranties are in evidence but creditor insurance and GAP insurance remain absent
• Average take-up rates are substantially higher for new cars than for used vehicles
• On average, dealers collaborate with over two providers of finance and leasing services
• Approximately six in ten consumers taking out finance opts for a leasing-based contract
• Competitor dynamics
• Finance / leasing: a leading trio of providers is likely to account for at least 50% of the market…
• … although rapid market growth has also attracted a long tail of secondary competitors
• Motor insurance: over 50% of Romanian dealers intermediate non-captive offerings
• Extended warranties: where offered, extended warranties are exclusively captive products
• Manufacturer relationships
• Finance / leasing: in add. to RCI Leasing, the three Renault Nissan brands also work with BRD
• Several manufacturer brands utilise a panel of three or more providers of finance and leasing
• Motor insurance: fewer than a half of the manufacturer brands surveyed have created partners
• Extended warranties: warranty programs have been introduced by only a handful of brands
• Road assistance: through Dacia Asistenta, Dacia operates its own assist. service in Romania
• Data bank

7.0 RUSSIA

• Introduction
• Passenger vehicle data
• Volumes of both new and used car sales make significant progress in Russia
• The share of new car sales of national manufacturers slips from 79.7% in2004 to 49.5% in 2006
• Motor dealer data
• Finance and leasing - market size and growth
• Sales of new cars financed through dealers. increase at an average annual rate of over 60%...
• … producing a market size comfortably in excess of RR200 billion in 2006…
• … and contributing to a total market size that is over seven times greater than in 2002
• Dealer survey - top level results
• The core focus of car dealers in Russia remains on finance and leasing and motor insurance
• Point-of-sale take-up rates for finance and leasing appear to have increased in recent years
• Dealers work with an average of around ten partners for finance / leasing and motor insurance
• Over 90% of consumer finance deals at the point of sale take the form of lend.-based contracts
• Competitor dynamics
• Finance / leasing: captive provs. begin to make headway in the crowded point-of-sale market
• Getin Holding' s Carcade Leasing ranks among the most successful non-captive competitors
• Motor insurance: the vast majority of dealerships intermediate non-captive propositions only
• Extended warranties: most dealers that offer warranties do so without external assistance
• Manufacturer relationships
• Finance / leasing: manufacturers and importers have begun to introduce their own services…
• … with both Raiffeisen Bank and Société Générale used as external partners in this respect
• Motor insurance: only a minority of brands have established approved programs thus far
• Creditor insurance: brands are only involved indirectly in the provision of creditor insurance
• Extended warranties: only three automotive brands operate their own schemes
• Road assistance: breakdown recovery is organised by dealers rather than by auto. brands
• Data bank

8.0 SLOVENIA

• Introduction
• Passenger vehicle data
• Although sales of used cars are rising, Slovenia' s passenger car market is largely mature
• The Renault Nissan grouping accounted for almost one in four new car registrations in 2006
• Motor dealer data
• The number of dealership sales outlets recovers from the low point reached in 2002…
• … although average sales per sales contract and sales outlet appear to be relatively low
• Finance and leasing - market size and growth
• Used car finance is the most attractive segment within Slovenia' s private car finance market
• … with the total market rising at an annual ave. of 7.3% in value terms for the period reviewed
• Dealer survey - top level results
• Around three quarters of Slovenia' s car dealers are active in the distribution of motor insurance
• Average take-up rates are significant only for finance and leasing and for motor insurance
• Typically, dealers collaborate with between two and three providers of finance and leasing
• Over 50% of car finance agreements concluded with consumers are leasing-based contracts
• Competitor dynamics
• Finance / leasing: NLB leads a pack of around ten non-captive competitors
• Motor insurance: dealer involvement can almost always be classified as non-captive provision
• Extended warranties: Marsh is pioneering non-captive extended warranties in Slovenia
• Manufacturer relationships
• Finance / leasing: Summit Leasing lays claim to the most partnerships for branded services
• Motor insurance: only a handful of brands have appointed preferred partners in this field
• Creditor insurance: through SKB Banka, Peugeot maintains an indirect relationship
• Extended warranties: only two manufacturer brands have introduced schemes in Slovenia
• Road assistance: AMZS works closely with a number of manufacturer brands in Slovenia
• Data bank

9.0 TURKEY

• Introduction
• Passenger vehicle data
• Sales of new vehicles in Turkey fall back from the peak of 451,000 achieved in 2004
• Renault' s local manufacturing joint venture with Oyak is a key driver of its leadership position
• Motor dealer data
• Turkey registers average annual growth of 6.6% in the number of dealership sales outlets
• … and average sales per sales contract and sales outlet are well ahead of the regional aves
• Finance and leasing - market size and growth
• The market for private car finance advances rapidly in the wake of the recession of 2002…
• … with the combined point-of-sale and direct market for car finance worth some €6.75 billion
• Dealer survey - top level results
• Almost two thirds of Turkish dealers are now active in promoting creditor insurance…
• … which has helped to boost average take-up rates that are high by the standards of the region
• Dealers have expanded significantly the average number of finance firms with which they work
• Leasing is hardly ever offered as a financing option to consumers in Turkey
• Competitor dynamics
• Finance / leasing: over 75% of dealers collaborate with both captive and non-captive providers
• Akbank, Garantibank and Isbank emerge as the leading non-captive partners used by dealers
• Motor insurance: over 40% of dealers adhere exclusively to captive insurance offerings
• Extended warranties: a notable prop. of dealers work only with independent warranty firms…
• … which include DSSA, a Greek company that is also active in Cyprus and Portugal
• Manufacturer relationships
• Finance / leasing: a majority of brands collaborate with a panel of banking institutions…
• … although Volkswagen Dogus Finans is the main partner of Volkswagen grouping brands
• Motor insurance: only six brands collaborate with a single partner for motor insurance
• Creditor insurance: all relationships for payment protection insurance are classifiable as indirect
• Extended warranties: most brands with warranty schemes manage these on an internal basis
• Road assistance: Mapfre' s Tur Assist and IKS claim the lion' s share of manufacturer mandates
• Data bank

10.0 UKRAINE

• Introduction
• Passenger vehicle data
• Sales of new passenger cars in the Ukraine surge to over 370,000 in 2006
• Brands distributed by UkrAVTO Corporation dominate the market for new car sales
• Motor dealer data
• Finance and leasing - market size and growth
• Point-of-sale finance is dominated by finance for new cars as opposed to used cars…
• … although a majority of purchases of new and used cars continue to be financed by cash only
• Finance provided at the point of sale is growing at an average rate per annum of over 100%...
• … helping the total market for car finance to advance in line with non-mort. credit as a whole
• Dealer survey - top level results
• A quarter of dealerships surveyed promote extended warranties to buyers of new cars
• Average take-up rates above 60% are recorded only for finance / leasing and motor insurance
• Ukrainian dealerships typically intermediate finance sourced from a high number of banks
• Leasing is rarely used as a means of automotive finance in Ukraine
• Competitor dynamics
• Finance / leasing: over a half of dealerships work with both captive and non-captive partners
• OTP Bank and Ukrsibbank are the leading providers in an otherwise fragmented market
• Motor insurance: a host of underwriters are targeting dealerships as a distribution channel
• Extended warranties: several dealers promote schemes organised by manufacturers or imps.
• Manufacturer relationships
• Finance / leasing: official finance programs have been organised for a majority of car brands
• Motor insurance: the main insurance partner of UkrAVTO Corporation is Generali Garant
• Creditor insurance: brands are only involved indirectly in the provision of creditor insurance
• Extended warranties: programs have been developed only by a small minority of brands
• Road assistance: Garant Assistance and SOS Service Ukraine are the frontrunners
• Data bank

GRAPHICS / TABLES

• Dealers contacted for the research, segmented by country and manufacturer group affiliation
• Manufacturer groups and brands contacted for the research
• Overview of the passenger car parc in Eastern and South-Eastern Europe, 2002-6
• Overview of new passenger car sales in Eastern and South-Eastern Europe, 2002-6
• Overview of used passenger car sales in Eastern and South-Eastern Europe, 2002-6
• New car registrations in Eastern and South-Eastern Europe segmented by manufacturer group, 2005/6
• Number of franchised automotive dealership sales outlets in Eastern and South-Eastern Europe, 2001-5
• Average sales volume per franchised automotive dealership sales outlet in E/SE. Europe, 2005
• Comparison of % of dealers offering finance / leasing at the point of sale in E/SE. Europe, 2007
• Comparison of average number of providers used by dealers offering finance / leasing in E/SE. Europe, 2007
• Comp. of ave. number of provs. used by dealers offering fin. / leas. at the pos. in E/SE. Europe, 2004-7 (data)
• Comp. of captive / non-captive op. mods. used by dealers offering fin. / leas. at the pos. in E/SE. Europe, 2007
• Comp. of captive / non-cap. op. mods. used by dealers off. fin. / leas. at the pos. in E/SE. Europe, 2007 (data)
• Comp. of ave. % of new and used car purchasers contracting fin. / leas. at the pos. in E/SE. Europe, 2007
• Comp. of % of new and used car purchasers contracting fin. / leas. at the pos. in E/SE. Europe, 2004-7 (data)
• % of split of auto. finance at the pos. between lending-based and leasing-based conts. in E/SE. Europe, 2007
• Comp. of % of manufacturers / importers with arrangements for branded fin. / leas. in E/SE. Europe, 2007
• Comp. of volume of passenger cars financed in E/SE. Europe seg. by new / used and by dist. channel, 2006
• Comp. of vol. of pass. cars financed in E/SE. Europe seg. by new / used and by dist. channel, 2006 (data)
• Comp. of value of passenger cars financed in E/SE. Europe seg. by new / used and by dist. channel, 2006
• Comp. of value of pass. cars financed in E/SE. Europe seg. by new / used and by distr. channel, 2006 (data)
• Key data points for the pass. car fin. mkt. in E/SE. Europe seg. by dist. channel: vols. and values, 2002-6
• Total passenger car finance market in E/SE. Europe segmented by distribution channel: volumes, 2002-6
• Total passenger car finance market in E/SE. Europe segmented by distribution channel: values, 2002-6
• New passenger car finance market in E/SE. Europe segmented by distribution channel: volumes, 2002-6
• New passenger car finance market in E/SE. Europe segmented by distribution channel: values, 2002-6
• Used passenger car finance market in E/SE. Europe segmented by distribution channel: volumes, 2002-6
• Used passenger car finance market in E/SE. Europe segmented by distribution channel: values, 2002-6
• Comparison of % of dealers offering motor insurance at the point of sale in E/SE. Europe, 2007
• Comparison of average number of providers used by dealers offering motor insurance in E/SE. Europe, 2007
• Comp. of captive / non-captive op. models used by dealers off. motor ins. at the pos. in E/SE. Europe, 2007
• Comp. of captive / non-capt. op. mods. used by dealers off. motor ins. at pos. in E/SE. Europe, 2007 (data)
• Comp. of ave. % of new and used car purchasers contracting motor ins. at the pos. in E/SE. Europe, 2007
• Comp. of overall % of new and used car purchasers contracting motor ins. at the pos. in E/SE. Europe, 2007
• Comp. of ave. and overall % of new / used car purch. acq. motor ins. at the pos. in E/SE. Europe, 2007 (data)
• Comp. of % of manufacturers / importers with arrangements for branded motor ins. in E/SE. Europe, 2007
• Approximate size of the dealer-intermediated motor ins. market in Eastern and South-Eastern Europe, 2006
• Comp. of % of dealers offering creditor insurance at the point of sale in E/SE. Europe, 2007
• Comp. of ave. % of new and used car purchasers acq. creditor ins. services at the pos. in E/SE. Europe, 2007
• Comp. of ove. % cross-sell rates at the pos. among new / used car purch. for cred. ins. in E/SE. Europe, 2007
• Comp. ave. and ove. % crs.-sell rates at the pos. new / used car purch. for cred. ins. in E/SE. Eu., 2007 (data)
• Comp. of % of manufacturers / importers with arrangements for branded creditor ins. in E/SE. Europe, 2007
• Approximate size of the creditor ins. market linked to passenger car finance in E/SE. Europe, 2006
• Comp. of % of dealers offering extended warranties at the point of sale in E/SE. Europe, 2007
• Comp. of ave. number of providers used by dealers offering extended warranties in E/SE. Europe, 2007
• Comp. of captive / non-captive op. models used by dealers offering ext. wts. at the pos. in E/SE. Europe, 2007
• Comp. of captive / non-capt. op. mods. used by dealers off. ext. wts. at the pos. in E/SE. Europe, 2007 (data)
• Comp. of ave. % of new and used car purch. contracting ext. wts. at the pos. in E/SE. Europe, 2007
• Comp. of overall % of new and used car purchasers contracting ext. wts. at the pos. in E/SE. Europe, 2007
• Comp. of ave. / overall % of new and used car purch. acq. ext. wts. at the pos. in E/SE. Europe, 2007 (data)
• Comp. of % of manufacturers / imps. with arrangements for branded ext. warranties in E/SE. Europe, 2007
• Approximate size of the market for extended warranties for new and used cars in E/SE. Europe, 2006
• Comp. of % of manufacturers / imps. with arrangements for branded road assistance in E/SE. Europe, 2007
• Partner market shares for manufacturer-branded road assistance in Eastern / South-Eastern Europe, 2007
• Partner market shares for manufacturer-branded road assistance in E/SE. Europe, 2007 (data)
• Global financial services revenues and pre-tax profits of major automotive manufacturer groups, 2005-6
• Passenger car parc and new / used passenger car sales in Bulgaria, 2002-6
• New car registrations in Bulgaria segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Bulgaria, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Bulgaria, 2005
• New / used passenger car finance market in Bulgaria segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Bulgaria segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Bulgaria, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Bulgaria, 2007
• Average number of various automotive financial services providers used by dealers in Bulgaria, 2007
• % of split of automotive finance at the point of sale in Bulgaria between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Bulgaria, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Bulgaria, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Bulgaria, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Bulgaria, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Bulgaria, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Bulgaria, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Bulgaria, 2007
• Key data points for automotive financial services in Bulgaria, 2002-6
• Passenger car parc and new / used passenger car sales in Croatia, 2002-6
• Number of franchised automotive dealership sales outlets in Croatia, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Croatia, 2005
• New / used passenger car finance market in Croatia segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Croatia segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Croatia, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Croatia, 2007
• Average number of various automotive financial services providers used by dealers in Croatia, 2007
• % of split of automotive finance at the point of sale in Croatia between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Croatia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Croatia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Croatia, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Croatia, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Croatia, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Croatia, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Croatia, 2007
• Key data points for automotive financial services in Croatia, 2002-6
• Passenger car parc and new / used passenger car sales in Greece, 2002-6
• New car registrations in Greece segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Greece, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Greece, 2005
• New / used passenger car finance market in Greece segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Greece segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Greece, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Greece, 2007
• Average number of various automotive financial services providers used by dealers in Greece, 2007
• % of split of automotive finance at the point of sale in Greece between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Greece, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Greece, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Greece, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Greece, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Greece, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Greece, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Greece, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Greece, 2007
• Key data points for automotive financial services in Greece, 2002-6
• Passenger car parc and new / used passenger car sales in Romania, 2002-6
• New car registrations in Romania segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Romania, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Romania, 2005
• New / used passenger car finance market in Romania segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Romania segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Romania, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Romania, 2007
• Average number of various automotive financial services providers used by dealers in Romania, 2007
• % of split of automotive finance at the point of sale in Romania between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Romania, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Romania, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Romania, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Romania, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Romania, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Romania, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Romania, 2007
• Key data points for automotive financial services in Romania, 2002-6
• Passenger car parc and new / used passenger car sales in Russia, 2002-6
• New car registrations in Russia segmented by manufacturer group, 2006
• New / used passenger car finance market in Russia segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Russia segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Russia, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Russia, 2007
• Average number of various automotive financial services providers used by dealers in Russia, 2007
• % of split of automotive finance at the point of sale in Russia between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Russia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Russia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Russia, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Russia, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Russia, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Russia, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Russia, 2007
• Key data points for automotive financial services in Russia, 2002-6
• Passenger car parc and new / used passenger car sales in Slovenia, 2002-6
• New car registrations in Slovenia segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Slovenia, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Slovenia, 2005
• New / used passenger car finance market in Slovenia segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Slovenia segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Slovenia, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Slovenia, 2007
• Average number of various automotive financial services providers used by dealers in Slovenia, 2007
• % of split of automotive finance at the point of sale in Slovenia between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Slovenia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Slovenia, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Slovenia, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Slovenia, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Slovenia, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Slovenia, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Slovenia, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Slovenia, 2007
• Key data points for automotive financial services in Slovenia, 2002-6
• Passenger car parc and new / used passenger car sales in Turkey, 2002-6
• New car registrations in Turkey segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Turkey, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Turkey, 2005
• New / used passenger car finance market in Turkey segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Turkey segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Turkey, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Turkey, 2007
• Average number of various automotive financial services providers used by dealers in Turkey, 2007
• % of split of automotive finance at the point of sale in Turkey between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Turkey, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Turkey, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Turkey, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Turkey, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Turkey, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Turkey, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Turkey, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Turkey, 2007
• Key data points for automotive financial services in Turkey, 2002-6
• Passenger car parc and new / used passenger car sales in Ukraine, 2002-6
• New car registrations in Ukraine segmented by manufacturer group, 2006
• New / used passenger car finance market in Ukraine segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Ukraine segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Ukraine, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Ukraine, 2007
• Average number of various automotive financial services providers used by dealers in Ukraine, 2007
• % of split of automotive finance at the point of sale in Ukraine between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Ukraine, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Ukraine, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Ukraine, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Ukraine, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Ukraine, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Ukraine, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Ukraine, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Ukraine, 2007
• Key data points for automotive financial services in Ukraine, 2002-6