Payments and Finance Meet the Supply Chain: 2007 North American Commercial Payments Study Results

Table of Contents

• Table of Contents
• Financial Insights Opinion
• In This Report
  • Methodology
    • Primary Research: North American Businesses
    • Primary Research: North American Financial Institutions
    • Other Sources
• Situation Overview
  • Introduction
  • Study Goals
    • Business Survey Goals and Objectives
    • Bank Survey Goals and Objectives
  • Survey Results, Part One: The Corporate Experience
    • Top Business Priorities
    • Figure: Top Corporate Finance-Related Business Priority by Country
    • Figure: Top Corporate Finance-Related Business Priorities by Country
      • The Value-Add Beneath the Surface
    • A/R and A/P Investment Impacts
      • Accounts Receivable
        • How Will A/R Benefits Be Realized?
        • Figure: Corporate Perception of Investment Impact on Accounts Receivable Processes by Country
        • Figure: Corporate Expected Benefits of Investment in Accounts Receivable Processes
      • Accounts Payable
      • Figure: Corporate Perception of Investment Impact on Accounts Payable Processes by Country
        • How Will A/P Benefits Be Realized?
      • DSO and DPO as Measures of Need
      • Figure: Average Annual Days Sales Outstanding by Vertical Industry
      • Figure: Average Number of Days from Purchase Order Issuance to ERP
    • The Banking Relationship
    • Figure: Expected Change in Dependence on Banks for Payments Processing Capability over the Next Two Years
      • Banks as Partners in the Financial Supply Chain
      • Figure: Banks as Partners in Financial Supply Chain Processes
      • Financial Institutions Are Not Regarded as Outsourcers
      • Figure: Top 3 Criteria for Evaluating Outsourcing Partners for Working Capital and Financial Supply Chain Processes
  • Survey Results, Part Two: The Bank Experience
    • Bank Study Goals
    • Top Business Priorities of the Corporate Bank
      • Difficulty in Focusing on Growth
      • Figure: Banks' Top Strategic Business Priorities over the Next 12-24 Months
      • Corporate Bank Comparative Priorities - Lines of Business
      • Figure: Banks' Priority of Investment over the Next 12-24 Months by Line of Business
      • Figure: Banks' Priority of Investment over the Next 24-36 Months by Line of Business
      • Near-Term Specific Line-of-Business Priorities
      • Figure: Banks' Business Priorities for the Upcoming Fiscal Year
      • Near-Term Line-of-Business Challenges Require Long-Term Solutions
      • Inward Focus Inhibits Progress
      • Figure: Banks' Technology and Business Challenges in Achieving Overall Business Priorities by Line of Business
    • Integrated Supply Chain Concept Validation
    • Figure: Integrated Financial Supply Chain Concept
    • Table: Banks' Understanding of Financial Supply Chain Concepts
      • No Bank Leaders in Supply Chain Mindshare of Businesses
    • What Banks Think Customers Want
      • Pain in the Middle
      • Figure: Banks' View of Corporate Customer Demands by Segment
    • Barriers to Revenue from the Supply Chain
      • Lack of a Clear Financial Supply Chain Strategy in Banking
        • Figure: Banks' Barriers to Realizing Revenue from the Financial Supply Chain
    • Preparing Operations for Supply Chain Execution
    • Figure: Status of Banks' Technology Initiatives
      • How Advanced Are Supply Chain Initiatives?
      • Banks Have Shifted from a Build to a Buy Mentality
      • Banks See Opportunities from Payments
      • Figure: Banks' Perception of the Importance of Financial Supply Chain Areas
• Future Outlook
  • Industry Impact
• Essential Guidance
  • Actions for Financial Institutions
  • Actions for Vendors
• Learn More
  • Related Research
  • Synopsis