Abstract
This Financial Insights report discusses our annual analysis of strategic
initiatives for Asia/Pacific' s insurance sector. The study incorporates
perspectives from our primary research, together with knowledge acquired via
interactions with insurers and technology vendors. It highlights the top 10
initiatives that will have key strategic importance to regional life and
annuity (L&A) and property and casualty (P&C) insurance companies in 2008 and
possibly beyond, and it explains why they should be on the radar of insurers in
Asia.
"These initiatives fall into three areas - strategic planning, tactical and
operational planning, and governance - encompassing the whats, whys, and hows
of achieving these objectives," explains Li-May Chew, CFA, senior research
manager for Financial Insights' Asia/Pacific Insurance Advisory Service.
"Priorities center round tailoring better customer experiences, taking on data
integration and management projects to generate more value from the data
repository, and carriers expanding their distribution network to include
multichannel strategies. Insurers are also on a cost-control mode and
eliminating IT portfolios and client delivery models that are overly complex,
growing through acquisitive expansion and partnerships, and tackling fraud,
among others."
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