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[Report]

North American Water & Wastewater Treatment in Pulp & Paper Markets- An End-User Study

Published: 2005/03

Contact 24 hrs/day
Description

1 EXECUTIVE SUMMARY

Executive Summary
Key Findings
Content

2 MARKET OVERVIEW AND INTRODUCTION TO THE CUSTOMER

Introduction
The US and Canadian Pulp & Paper Industry
Industry Specific Regulations
Pulp Production and Processing - Specific Environmental Concerns
Market Size and Trends
Market Engineering Measurement System
Profile of Respondents
Source of Raw Water
Onsite Wastewater Treatment Practices
Volumes of water consumed and wastewater treated & recycled
Level of Wastewater Treatment and Sludge Handling
Age of Treatment Plant
Content and Definitions
Content and Definitions

3 CUSTOMER REQUIREMENTS

Key Investment Decisions
Customer Responses on Purchasing Criteria
Product Related Criteria
Customer Responses on Product Related Criteria
Importance of Reliability
Importance of Water Quality
Importance of Treatment Rate
Importance of Safety
Importance of Size and Footprint
Importance of Lifespan
Service Related Criteria
Customer Responses on Service Related Criteria
Importance of Initial Investment
Importance of Operational Cost
Importance of Delivery Time
Importance of After Sales Service
Importance of Product Training
Importance of Legislative Compliance

4 EVALUATION OF SUPPLIERS

Customer Satisfaction
Overall Satisfaction With Suppliers
Satisfaction with Supplier Factors
Satisfaction with Price
Satisfaction with Customer Service
Satisfaction with Product Quality
Satisfaction with Functionality
Satisfaction with Added Services
Satisfaction with Reliability
Satisfaction with Delivery Time

5 SUPPLIER SELECTION

Supplier Selection Criteria
Supplier Selection Criteria
Brand Name Criteria
Product Range Criteria
Industry Experience Criteria
Quality of Service Criteria
e-commerce Criteria
Account Management Criteria
New Products Criteria
Proximity and Local Presence Criteria
Supplier Information Criteria
Supplier Information Criteria
Reference Lists
Company Reputation
Marketing Promotion
Trade Fairs

6 PERCEPTION OF SUPPLIERS AND NEW ENTRANTS TO THE MARKET

Evaluation of Water and Wastewater Treatment Equipment Suppliers
Introduction
Familiarity with Suppliers
Overall Supplier Ratings
Supplier Performance on Price
Supplier Performance on Customer Service
Supplier Performance Product Quality
Supplier Performance on Reliability
Supplier Performance on Technological Skills
Supplier Performance on Delivery Time
New Entrants to the Market
Acceptance of New Entrants
Potential Problems for New Entrants

7 INVESTMENT PATTERNS AND CONTRACTUAL DEMANDS

Investment Trends
Annual Investment Trends
Past Investment Trends
Future Investment Trends
Contractual Requirements
Contract Type
Supply of Spare Parts

8 STRATEGIC CONCLUSIONS

Strategic Conclusions
Key Findings
Competitive Structure Analysis
SWOT Analysis

9 FROST & SULLIVAN AWARDS

Frost & Sullivan Awards
Introduction to Frost & Sullivans Awards
Customer Recognition Award for Best Overall Satisfaction
Customer Recognition Award for Best Overall Satisfaction
Customer Recognition Award for Best Overall Service
Customer Recognition Award for Best Overall Service
Customer Recognition Award for Best Overall Technological Skills
Customer Recognition Award for Best Overall Technological Skills
Customer Recognition Award for Highest Level of Familiarity
Customer Recognition Award for Best Overall Product Quality and Reliability

10 DECISION SUPPORT DATABASE

The Pulp and Paper Industry
Special Paper and Paperboard Production
Special Paper and Paperboard Exports
Printing and Writing Paper Production
Printing and Writing Paper Exports
Other Paper and Paperboard Production
Other Paper and Paperboard Exports
Description

[Report]
North American Water & Wastewater Treatment in Pulp & Paper Markets- An End-User Study
Published: 2005/03
Published by : Frost & Sullivan Frost & Sullivan

Price:
US $ 6,000.00 Web Access (Regional License)
US $ 6,500.00 Hard Copy & Web Access (Regional License)
>
Product Code : FS29297
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