Abstract
This study analyzes the Directory Assistance (DA) and Other Operator
Assistance services markets in North America and forecasts the demand and
revenues in North America from 2002 to 2012.
The study identifies the demand drivers and restraints for DA services and
other Operator Assistance services along with the key challenges faced by
various stakeholders in the market. Key competitive, consumer and market
trends are presented along with strategic recommendations for successfully
competing in the market.
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