Abstract
Frost & Sullivan defines an Interactive Kiosk as a stand-alone or networked
self-service computer based unit, housed in an enclosure, whose primary
interface with the customer is a monitor that may or may not be touchscreen
based. The self-service and interactivity of the unit are the key factors in
this definition. Frost & Sullivan segments the Interactive Kiosk industry by
the following vertical markets: Retail, Government, Banking and Finance,
Tourism, Transportation and Entertainment (TTE), Telecommunications and Other.
Self-Checkout and Photo Kiosks are broken out and analyzed as separate
vertical markets due to their significant contribution to kiosk industry
revenues.
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