Abstract
This Global Retail Insights report looks at new IT management approaches in
retail that support the movement toward running the organization more like a
business. The analysis includes specific recommendations for organizational
structures, innovative IT marketing processes, and management software.
Group Vice President of Research Bob Parker said, "Setting the right cadence
for investment will quickly deliver additional services to the organization and
allow for IT to be run not only like a business but like a successful business."
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