Abstract
This report analyzes the worldwide markets for Call Centers in Millions of
US$. The report provides separate comprehensive analytics for the US, Canada,
Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual
forecasts are provided for each region for the period of 2000 through 2015.
The report profiles 241 companies including many key and niche players
worldwide such as 24/7Customer, Acumen Telecomunicaciones, Alliance Data
Systems, Inc., APAC Customer Services, Inc., ATOS Origin, S.A., Avaya, Inc.,
British Telecom Northern Ireland, Convergys Corp, Datamatics Technologies Ltd,
Entel Call Center, EXL Service Holdings, Inc., Genpact, GTL Ltd., IBM Daksh
Business Process Services Pvt. Ltd., Inkfish Call Centers Limited, Merchants
Limited, Plusoft Informatica, Quality Plus Callscan Australia Pty Ltd., Sitel,
Stream International, Inc., Sykes Enterprises, Inc., Teleperformance,
Touchbase, TRG Customer Solutions, Ventura, West Corporation, and Wipro
Technologies. Market data and analytics are derived from primary and secondary
research. Company profiles are mostly extracted from URL research and reported
select online sources.
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