Canadian Government 2008 Top 10 Predictions

Table of Contents

• Table of Contents
• In This Report
• Situation Overview
• Future Outlook
  • Prediction #1: "Gov 2.0" Will Replace "e-Gov" as Governments Seek to Gain Additional Value from Citizen Interaction and Business Transactions
  • Prediction #2: Governments Will Go Mobile; Smart Service Delivery Will Move Out to the Front End and Last Mile
  • Prediction #3: Government Will Begin to Experiment with "Everything as a Service," Including Software, Infrastructure, Datacentres, and Tools
  • Prediction #4: Governments Will Squeeze More Value from ERP by Investing Substantially to Extend Foundational Capabilities to Further Integrate Back- to Front-Office Operations
  • Prediction #5: Continuing Government Security Breaches Will Drive Governments to Invest in Secure Content Management for Mobility
  • Prediction #6: Governments Will Lead by Example in Green IT, Primarily to Justify Broader Public Policy and Regulations
  • Prediction #7: Government Will Use Metrics Pervasively to Hold Agencies Accountable for Justifying IT Investments, Performance, and Program Management Improvements
  • Prediction #8: The Government Workforce Retirement Bubble Will Force Governments to Broaden the Use of Telework and Reexamine Sourcing Strategies
  • Prediction #9: VoIP and UC Adoption Will Surge as Governments Cater to the Needs and Work Patterns of the Incoming Labour Pool
  • Prediction #10: Infrastructure Optimization and IT Resource Repurposing Will Replace Solutions as the Top Government IT Trend
• Essential Guidance
  • For Governments
  • For Technology Vendors
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  • Related Research
  • Synopsis