Abstract
This Government Insights report believes that faster, more affordable, and
efficient public sector service delivery can be achieved by leveraging on
mobile technologies, as a complementary channel to existing broadband
initiatives.
"With a proactive and strategic push by the public sector to embrace mobile
technologies, we believe that public sector organizations will be able to
benefit from an alternative channel for the delivery of citizen-centric
services. This channel will have a far greater reach and can complement
existing digital-inclusion broadband initiatives," says Gerald Wang, market
analyst, Government Insights, IDC Asia/Pacific. "Where the public sector
themselves are not convinced of the maturity of certain technologies, it falls
onto the leadership of industry leaders and the private sector to demonstrate
the benefits of such mobile technologies and to encourage greater acceptance
and adoption by the public," he adds.
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