Abstract
This Government Insights report describes the process-centric mobile and remote
working solution (MRWS) designed and developed for the Wiltshire Police Force
(WPF). The solution provides a unified view of all operational policing
systems, including national and force specific systems; it enables
collaboration between various forces and other government agencies.
Jan Duffy, research director, EMEA Government Insights, says: "Police forces
around the world are pressured to provide an ever-increasing volume and scope
of services, causing stress on available resources and adding to an already
high level of administrative work. Like many other forces, the Wiltshire Police
Force was pressured to improve its policing processes and to enhance its
policing visibility and effectiveness. In April 2007 WPF issued a request for
proposal for the design and development of a mobile and remote working solution
that would support redesigned and streamlined policing processes. The solution
developed by HCL Technologies appears to provide an excellent foundation for
WPF to achieve the ambitious improvements encompassed in its forward-looking
vision in a cost-effective way."
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