Abstract
This Health Industry Insights report examines the expansion of evisit
capabilities and evolving payer and provider strategies with respect to
evisits. Consumers want to communicate online with their physicians and their
practices as easily as they do with other entities whom they do business with.
Announcements earlier this year by several major payers to reimburse physicians
for conducting evisits has generated more interest in the topic as evidenced by
the news coverage in the general and trade press.
"eVisits are evolving from portals that lay the groundwork for secure
patient-physician communication to integration with electronic medical records
(EMRs) and medical devices, to ultimately setting the stage for online care
provided on demand and in real time," said Lynne A. Dunbrack, Health Industry
Insights program director for Healthcare Payer and Provider Research.