Abstract
This study provides an analysis of the Western European payroll services market and is the
product of a sell-side survey of 27 Western European payroll providers conducted in 4Q04. This study
includes:
- A detailed description of the range of payroll services being offered in the European market
- Analysis of the drivers motivating customers to outsource their payroll
- A ranking of the leading service providers in Western Europe, both by payroll processing volumes
and payroll services revenues
"Consolidation of the European payroll services market remains a probable rather than a
remote possibility," says Mike Friend, research manager at global market intelligence firm IDC.
"The importance of achieving processing scale in order to drive down transaction costs make
this a market growth as well as competitive strategy, that will be complimented by the judicious use
of nearshore and offshore processing centers." "The country specific and fragmented nature
of the European market means that the largest of the national providers are generating revenues in
the order of $100 million per annum but few have successfully seized the revenue generating
opportunities outside of their own domestic markets."
The study, Plenty of Scope for Multinational Payroll Delivery in the Multi-Local European Payroll
Market: An IDC Analysis of the European Payroll Outsourcing Market (IDC #BP04L, January 2005)
includes IDCs key conclusions and recommendations for service providers currently active in,
investigating entering or seeking to partner with providers in the European payroll services market.
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