Copier Dealers and IT Resellers: Satisfaction with Hardcopy Vendors' Channel Support and Likely Brand Shifts

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Statistical Tests for Confidence Levels
• Situation Overview
  • Copier Dealer and IT Reseller Satisfaction with Hardcopy Vendor Channel Programs
    • Copier Dealers
    • IT Resellers
    • Table: Copier Dealer and IT Reseller Satisfaction with Hardcopy Vendors' Channel Support by Dealer/Reseller Revenue
    • Table: Copier Dealer and IT Reseller Satisfaction with Hardcopy Vendors' Channel Support by Share of Revenue That is Document Solution Software/Services, Color, Production, and Printers
    • Table: Copier Dealer and IT Reseller Satisfaction with Hardcopy Vendors' Channel Support by Dealer/Reseller High-End Copier and MFP Offerings
• Future Outlook
  • Copier Dealers and IT Resellers Likely to Drop Hardcopy Brands
    • Copier Dealers
    • Table: Copier Dealer Likelihood Within the Next 12 Months to Drop Any Laser Copier or Laser MFP Brands by Top Laser Copier/MFP Brand Carried (% of Respondents)
    • Table: IT Reseller Likelihood Within the Next 12 Months to Drop Any Laser Copier or Laser MFP Brands by Top Laser Copier/MFP Brand Carried (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Drop Any Laser Copier or Laser MFP Brands by Dealer/Reseller Revenue (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Drop Any Laser Copier or Laser MFP Brands by Share of Revenue That is Document Solution Software/Services, Color, Production, and Printers (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Drop Any Laser Copier or Laser MFP Brands by Dealer/Reseller High-End Copier and MFP Offerings (% of Respondents)
  • Copier Dealers and IT Resellers Likely to Pick Up Hardcopy Brands
    • Copier Dealers
    • IT Resellers
    • Table: Copier Dealer Likelihood Within the Next 12 Months to Pick Up Any Laser Copier or Laser MFP Brands by Top Laser Copier/MFP Brands Carried (% of Respondents)
    • Table: IT Reseller Likelihood Within the Next 12 Months to Pick Up Any Laser Copier or Laser MFP Brands by Top Laser Copier/MFP Brands Carried (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Pick Up Any Laser Copier or Laser MFP Brands by Dealer/Reseller Revenue (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Pick Up Any Laser Copier or Laser MFP Brands by Share of Revenue That is Document Solution Software/Services, Color, Production, and Printers (% of Respondents)
    • Table: Copier Dealer/IT Reseller Likelihood Within the Next 12 Months to Pick Up Any Laser Copier or Laser MFP Brands by Dealer/Reseller High-End Copier and MFP Offerings (% of Respondents)
  • Hardcopy Brands Likely to Be Dropped by Copier Dealers and IT Resellers
  • Table: Laser Copier and Laser MFP Brands Likely to Be Dropped (% of Respondents)
  • Hardcopy Brands Likely to Be Picked Up by Copier Dealers and IT Resellers
  • Table: Laser Copier and Laser MFP Brands Likely to Be Picked Up by Top Laser Copier/MFP Brands Carried (% of Respondents)
  • Table: Laser Copier and Laser MFP Brands Likely to Be Picked Up by Dealer/Reseller Revenue (% of Respondents)
  • Table: Laser Copier and Laser MFP Brands Likely to Be Picked Up by Share of Revenue That is Document Solution Software/Services, Color, Production, and Printers
  • Table: Laser Copier and Laser MFP Brands Likely to Be Picked Up by Dealer/Reseller High-End Copier and MFP Offerings (% of Respondents)
  • Hardcopy Brand Snapshots
    • Canon
    • Ricoh Family
    • Xerox
    • Konica Minolta
    • Sharp
    • Toshiba
    • Kyocera Mita
    • HP
    • Imagistics/Oc�E
    • Oki Data
    • Brother
• Essential Guidance
  • Advice for Hardcopy Vendors Selling to Copier Dealers and IT Resellers
    • Large Copier Dealers' and Large IT Resellers' Brand Preferences Vary
    • Medium-Sized Copier Dealers' Brand Preferences
    • Small Copier Dealers' and Small IT Resellers' Brand Preferences Vary
    • Document Solutions-Focused Copier Dealers' and IT Resellers' Brand Preferences Vary
    • Color-Focused Copier Dealers' and IT Resellers' Brand Preferences Vary
    • Production-Focused Copier Dealers' and IT Resellers' Brand Preferences Vary
    • Printer-Focused Copier Dealers' and IT Resellers' Brand Preferences Vary
• Learn More
  • Related Research
  • Synopsis